LiveCareer-Resume

customer service assistant resume example with 10+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Friendly, dedicated team member with more than five years experience in retail, particularly in customer service. A passion for providing and maintaining customers satisfaction to allow them to receive the best possible shopping experience. Vast knowledge on many procedures required to proficiently operate and manage a front end service area. 
 
 
 

Highlights
  • Strong communication skills
  • Flexible schedule
  • Cash handling accuracy
  •  superb customer service
  • Cash handling accuracy
  • punctual 
Experience
02/2011 to 2012 Customer Service Assistant Epes Transport System, Inc | Greensboro, NC,
  • handling money
  • organising and stocking shelves 
  • Helped customers select products that best fit their personal needs.
  • better understanding of what is required to gain retail employment 
01/2012 to Current Customer Service Supervisor Houghton International Inc. | Strongsville, OH,
  • Answered customers’ questions and addressed difficult problems and complaints in person and via phone.
  • Provided Customers with refunds and/or replacement products
  • Opened and closed the store, which included counting cash drawers and finalising till results
  • Helped customers select products that best fit their personal needs.
  • Marked clearance products with updated price tags.
  • Managed the front end service area when required 
  • helped train new team members 
  • promoted fundraising for various organisations in store
  • Offered direction and gave constructive feedback to motivate team members. 
  • ​date checks
  • stocking shelves with new productions and/or products on promotion
  • investigated refund reports
  •  supervised self service machines whilst being operated by customers
  • capable of operating checkouts 
Education
Expected in 2013 | Gained my year 12 certificate Hervey Bay State High School, Hervey Bay, QLD GPA:

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Resume Overview

School Attended

  • Hervey Bay State High School

Job Titles Held:

  • Customer Service Assistant
  • Customer Service Supervisor

Degrees

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