customer service assembly resume example with 2+ years of experience
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Cash handling accuracy Inventory control procedures Organized Detail-oriented Excellent multi-tasker Strong communication skills Flexible schedule Display design Highly enthusiastic customer service professional with 5 years client interface experience.Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail apparel and shoe industry.Enthusiastic customer service/telesales representative with in-depth knowledge of sales, account management and training.Personable and responsible Cashier with 5 years in retail and customer service. Solid team player with upbeat, positive attitude.
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Customer Assistance
- Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
- Computed Data Reports
- Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
- Customer Service
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
- Multi-tasking
- Cashiered with two cash registers at once in tandem to maximize customer flow.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Created new processes and systems for increasing customer service satisfaction.Prepared and sold broad range of customized merchandise to individuals and commercial accounts.Ranked as most effective department sales representative in the local region out of [number] representatives.Resolved product issues and shared benefits of new technology.
- Pick the correct order, and quantity of an order.
- pack and load them unto trucks.
- correctly label boxes, and. stack them accordingly
- Responsibilities I over see the restaurant operations, tracking and recording inventory, running a successful shift, coaching my crew and helping them succeed in our everyday goals Accomplishments I was promoted manger with in 3 months of working here Skills Used I demonstrate teaching, listening, accuracy, alertness, respect, cooperation, and I'm always in time Responsibilities shipping, labeling, sorting, press worker, mail organizer, quality control Skills Used i'm a very detail oriented person, i had to demonstrate accuracy on orders, and be able to spot imperfections and correct them.
- Making sure the order form matches the work and image necessary.
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Organized weekly sales reports for the sales department to track product success.Trained [number] new employees quarterly.Created new processes and systems for increasing customer service satisfaction.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
- Pick the correct order, and quantity of an order.
- pack and load them unto trucks.
- correctly label boxes, and.
- stack them accordingly.
- Assisted customers in finding out-of-stock items.Recommended, selected and helped locate merchandise based on customer needs and desires.Regularly sought opportunities to up sell and add on additional merchandise.Stocked and rotated inventory regularly.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Organized the store by returning all merchandise to its proper place.Replenished merchandise shelves with items from the stockroom.Took special orders in person and over the phone to generate [dollar amount] of additional revenue.Processed merchandise returns and exchanges.
- Opened and closed the store, which included counting cash drawers and making bank deposits.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Helped customers select products that best fit their personal Processed merchandise returns and exchanges.Generated leads for new sales through telephone and email contact with customers.Generated leads for new sales through telephone and email contact with customers.needs.
- Maintained visually appealing and effective displays for the entire store.
- Educated customers on product and service offerings.
- Built customer confidence by actively listening to their concerns and giving appropriate feedback.
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
- Built and maintained effective relationships with peers and upper management.
- Processed all sales transactions accurately and in a timely fashion.
- Marked clearance products with updated price tags.
university of pheonix - Darien, IL
Continuing education in human services online.
Coursework in Business, Marketing and Communications
coaching, customer service skills, detail oriented, direction, fashion, fast, image, inventory, leadership, listening, market, mail, neat, organizer, Pick, press, quality control, recording, retail, sales, shipping, teaching, telephone, phone,Cash handling,Able to lift 50 pounds. Strong public speaker,Careful and active listener, Multi-tasking, Professional and friendly
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Resume Overview
School Attended
- university of pheonix
Job Titles Held:
- customer service/ assembly
- Customer Service Representative
- Manager
- Picker/Packer
- Cashier/retail associate
- Cashier/sales associate
Degrees
- BA
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