Customer Service and Stalking Inventory Resume Example
Love this resume?Build Your Own Now
CUSTOMER SERVICE AND STALKING INVENTORY
Summary
Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.
Skills
|
|
Experience
Phoenix Home Care And HospiceLiberal , MOCustomer Service and Stalking Inventory 01/2015 to Current
- Answered [Number] daily phone calls to resolve [Type] customer issues efficiently.
- Replenished shelves to maintain adequate merchandise levels.
- Improved service quality and increased sales by developing strong knowledge of company's products and services.
- Established membership loyalty, executing flawless customer retail account management.
- Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
Senior Commons At Powder MillYork , PAHome Caregiver01/2020 to 02/2020
- Maintained clean and well-organized environment to promote client happiness and safety.
- Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
- Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
- Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
- Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
- Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
- Completed data entries in charts and logbooks to document client progress.
- Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
- Followed physician orders when providing care and monitoring client well-being, safety and comfort.
- Administered all necessary medications as directed by care plan.
- Provided mental and emotional support to keep clients happy and healthy.
- Supervised and supported activities of daily living such as medication administration and personal hygiene.
- Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes.
Select Medical CorporationBelmont , CACaregiver01/2017 to 05/2017
- Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
- Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
- Provided patients and families with emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
- Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
- Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
Holiday InnCity , STATEHousekeeping 12/2016 to 02/2017
- Swept and vacuumed floors, hallways and stairwells.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
- Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Swept and damp-mopped private stairways and hallways.
- Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
- Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
- Replaced sheets and pillowcases daily and used hospitality corners on all beds.
- Collected trash from receptacles and surfaces, discreetly removing items for disposal.
- Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
- Changed and laundered sheets, removing stains by using [Type] cleaner to restore all linens to pristine condition.
- Supplied guests with extra towels and toiletries when requested.
- Kept utility sink rooms in clean, neat and orderly condition.
Education and Training
Some College (No Degree):Medical Billing And Coding Weston Distance Learning
Some College (No Degree):Accounting Technology And BookkeepingWeston Distance Learning
High School Diploma10/2016Penn Foster Academy
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
Resume Overview
School Attended
- Weston Distance Learning
- Penn Foster Academy
Job Titles Held:
- Customer Service and Stalking Inventory
- Home Caregiver
- Caregiver
- Housekeeping
Degrees
- Some College (No Degree) : Medical Billing And Coding
Some College (No Degree) : Accounting Technology And Bookkeeping
High School Diploma 10/2016
Similar Resumes
