Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.Friendly and courteous Front Desk Agent seeks employment with an upscale hotel. Consistently delivers first-rate service and fosters positive relationships with guests to promote customer satisfaction and loyalty.Front Desk Agent successful at improving customer satisfaction ratings through exemplary service. Reliable, motivated and willing to go the extra mile to increase guest satisfaction and comfort.High-energy and focused on promoting customer satisfaction through exceptional service and maintaining outstanding hotel accommodations.
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.Skilled and committed to addressing customer concerns with speed, accuracy and professionalism.
Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction.Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
Processed guest payments for room charges, food and beverage charges and phone charges.Greeted and registered guests and issued room keys.Recommended top dining and entertainment options for guests in the area.
Monitored room availability using Nite Vision.
Processed credit card transactions during the checkout process.Delivered requested items to guests' rooms.Referred guests to local restaurants and recommended attractions in the area.Served as public relations representative for the hotel.Greeted all guests in a courteous and professional manner.Monitored the appearance and performance of the front desk staff.
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