- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Flexible hard worker that is passionate and ready to learn and contribute to team success. Seeking entry-level opportunities to expand skills contribute to team success while facilitating company growth.
- Multitasking Abilities
- Dependable and Responsible
- Adaptability and Flexibility
- Organizational Skills
- Technical Skills (Microsoft Office, ZOOM)
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- Attention to Details
- Verbal and Written Communication Skills
- Teamwork and Collaboration
- Problem Solving Skills
- Time Management Skills
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Customer Service Agent, 07/2007 to 08/2021
Sherwin-Williams – , , Norfolk, VA
- Greeted passengers, delivered fast, friendly and efficient services to all customers with diverse backgrounds
- Collaborated with team members in very fast-paced environment to meet customer needs
- Assisted elderly, disabled, and minors to board/deplane aircraft safely
- Adapted to new applications and maintained knowledge of current technologies
- Efficiently handled all forms of payments for all services offered to customers
- Offered advice and assistance to customers, paying attention to special needs or wants
- Participated in team meetings and training sessions to stay informed about product updates and changes
Travel Consultant, 08/2005 to Current
Gold's Gym International, Inc. – , ,
- Maintained professional and courteous communication with travelers throughout their trip
- Reached out to client's post-trip to receive feedback on their experiences
- Researched all destinations, amenities, and experiences to advise clients of their options
- Handled all payments and sensitive information in professional and confidential manner
- Built long-term relationships with clients to encourage future business and referrals
- Reviewed team sales to verify compliance with travel regulations and internal policies
- Informed clients of their options regarding travel protection/insurance
- Found effective solutions to clients' concerns regarding travel restrictions and documentation
: Liberal Arts And General Studies, Expected in
Tidewater Community - Portsmouth Campus ,
GPA:
Certificate of Achievement : Travel, Expected in 09/1994
Travel Innovators - Virginia Beach, VA,
GPA:
High School Diploma: , Expected in 06/1984
John Yeates High School - Suffolk, Va,
GPA:
Zheta Phi Beta Sorority
Academic Achievement- awarded a scholarship for academics
Honorable Debutante
Recognition in Who's Who Among High School Students
Received my certificate as a Certified Travel Associate in 2005 from The Travel Institute.
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