Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Flexible hard worker that is passionate and ready to learn and contribute to team success. Seeking entry-level opportunities to expand skills contribute to team success while facilitating company growth.

  • Multitasking Abilities
  • Dependable and Responsible
  • Adaptability and Flexibility
  • Organizational Skills
  • Technical Skills (Microsoft Office, ZOOM)
  • Attention to Details
  • Verbal and Written Communication Skills
  • Teamwork and Collaboration
  • Problem Solving Skills
  • Time Management Skills
Work History
Customer Service Agent, 07/2007 to 08/2021
Sherwin-Williams, , Norfolk, VA
  • Greeted passengers, delivered fast, friendly and efficient services to all customers with diverse backgrounds
  • Collaborated with team members in very fast-paced environment to meet customer needs
  • Assisted elderly, disabled, and minors to board/deplane aircraft safely
  • Adapted to new applications and maintained knowledge of current technologies
  • Efficiently handled all forms of payments for all services offered to customers
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Participated in team meetings and training sessions to stay informed about product updates and changes
Travel Consultant, 08/2005 to Current
Gold's Gym International, Inc., ,
  • Maintained professional and courteous communication with travelers throughout their trip
  • Reached out to client's post-trip to receive feedback on their experiences
  • Researched all destinations, amenities, and experiences to advise clients of their options
  • Handled all payments and sensitive information in professional and confidential manner
  • Built long-term relationships with clients to encourage future business and referrals
  • Reviewed team sales to verify compliance with travel regulations and internal policies
  • Informed clients of their options regarding travel protection/insurance
  • Found effective solutions to clients' concerns regarding travel restrictions and documentation
: Liberal Arts And General Studies, Expected in
Tidewater Community - Portsmouth Campus ,
Certificate of Achievement : Travel, Expected in 09/1994
Travel Innovators - Virginia Beach, VA,
High School Diploma: , Expected in 06/1984
John Yeates High School - Suffolk, Va,

Zheta Phi Beta Sorority

Academic Achievement- awarded a scholarship for academics

Honorable Debutante

Recognition in Who's Who Among High School Students


Received my certificate as a Certified Travel Associate in 2005 from The Travel Institute.

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Resume Overview

School Attended

  • Tidewater Community
  • Travel Innovators
  • John Yeates High School

Job Titles Held:

  • Customer Service Agent
  • Travel Consultant


  • Some College (No Degree)
  • Certificate of Achievement
  • High School Diploma

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