Diplomatic Customer Service Agent versed in applying strong communication, problem-solving skills and polite, professional demeanor to resolve customer issues and maximize satisfaction. Experienced in exceeding performance goals in fast-paced call center environments. Trained in connecting with customers to build positive relationships and strengthen loyalty . Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Zheta Phi Beta Sorority
Academic Achievement- awarded a scholarship for academics
Recognition in Who's Who Among High School Students
Available upon request
Received my certificate as a Certified Travel Associate in 2005 from The Travel Institute.
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