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Customer Service Agent Resume Example

Resume Score: 55%

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CUSTOMER SERVICE AGENT
Professional Summary
Skills
Work History
Customer Service Agent, 01/2016 to Current
IQOR-MetroPCS Project – 1122 Alma Rd, Richardson, TX 75081
  • Effectively managed a high-volume of inbound and outbound customer calls.
  • Accurately documented, researched and resolved customer service issues.
  • Acted professionally and patiently when addressing negative customer feedback.

Backroom Employee, 11/2015 to 01/2016
Target – 6464 Northwest Hwy #212
  • Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards.

Education
High School Diploma: 2015
Emmett J. Conrad H.S - 7502 Fair Oaks Ave, Dallas, TX 75231
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Resume Overview

Companies Worked For:

  • IQOR-MetroPCS Project
  • Target

School Attended

  • Emmett J. Conrad H.S

Job Titles Held:

  • Customer Service Agent
  • Backroom Employee

Degrees

  • High School Diploma : 2015

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