Customer Service Agent Resume Example
Dynamic Customer Service Agent seeks new challenges and opportunities for professional growth and advancement. Brings knowledge of Travel/Tourism and willingness to work a flexible schedule.
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Received numerous thank you letters from passengers regarding professionalism and thoughtfulness.
January 2001 to November 2012Wipro Ltd. － Nashville , TN
Processed reservations, coordinated stand-bys and monitored cabin availability.Issued travel and hotel vouchers for passengers on overbooked and canceled flights.Responded politely to passenger complaints regarding ticketing and baggage handling.Determined flight close-out times and completed and verified flight forms.
May 1995 to November 2000Offerpad － Charlotte , NC
Successfully completed Real Estate License program to further develop professional skills. Sought prospective landlords and tenants to match ideal living arrangements. Prepared lease agreements between parties involved.
September 1987 to July 1992Chris Howell Foundation － Dallas , TX
Front Desk Customer Service Agent/Supervisor: Sep. '87 - Jan. '89
Payroll Administrator: Jan. '89 - Sep. '89
Executive Assistant to Controller: Sep. '89 - Jul. '92
September 1986 to August 1987Aaa Of Southern California － West Los Angeles , CA
Created and booked several reservations for corporate travel.
September 1981 to May 1986Boston College School Of Law － City , STATE
Catered Functions full-time while attending Boston Collge Evening College part-time.
Part-time studies 1981-1986
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Resume Overview
School Attended
- Mount Saint Joseph Academy
- N.E. Travel/Tourism Program
- Massachusetts Bay Community College
- Boston College Evening College
Job Titles Held:
- Customer Service Agent
- Real Estate Agent
- Executive Administrative Assistant
- Travel Agent
- Catering Assistant/Dining Services
Degrees
- High School Diploma : Business , 1981
Travel/Tourism , 1986
Liberal Arts/Radiology Program
Liberal Arts
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