Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Rules of evidence
Automobile appraisals
Asbestos claims
Property claims
Interviewing techniques
Working collaboratively
Organization
Microsoft Office
Conflict resolution
First Aid/CPR
Experience
Customer Service Adjuster, 06/2016 - 09/2019 Cornerstone Healthcare Group – Tucson, AZ,
Conducted interviews, gathered detailed information and completed field investigations.
Investigated potentially fraudulent claims with focus on thoroughness, quality and cost control.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Used mobility devices to transport patients.
Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
Delivered high level of care to every patient.
Organized games and other activities to engage clients and offer mental stimulation.
Cashier, 07/2003 - 06/2006 Crate And Barrel – Palo Alto, CA,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Processed all sales transactions promptly to prevent long customer wait times.
Trained new team members in cash register operation, stock procedures and customer service.
Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Assistant Store Manager, 03/1995 - 05/1996 Shoe Show – City, STATE,
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Coached and developed store associates through formal and informal interactions.
Oversaw aspects of maintenance, inventory and daily activity management.
Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Handled scheduling for store shifts across 7-day work weeks to achieve adequate staffing.
Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Assisted customers, answered questions and resolved problems for stellar customer service.
Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
Recruited, interviewed and hired qualified employees to provide top-quality service.
Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
Scheduled staff to assign employee shifts according to departmental and business needs.
Analyzed inventory trends to guide product ordering and develop sales promotions to minimize overstock.
Measured goal achievement by evaluating daily cash flow, reviewing sales reports and producing financial statements.
Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.
Education and Training
Bachelor of Arts: Business Management, Expected in 05/2015 - University of Phoenix - Tempe, AZ GPA:
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