LiveCareer-Resume

customer service resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Education
Expected in 02/2021 to to
Associate of Arts: Lawyer
STLCC - St Louis, MO,
GPA:

Already finished my Associate Degree. And continuing my education to a university like Missu, STL or many others. Finished with a 4.1 GPA in high school and already with a 3.5 in college. Won may awards in sports and awards at math with one of the highest scores in Florida. Looking to continue bushiness and became a lawyer in the future.

Professional Summary

What I bring through my skills is a very hardworking person. Motivated job seeker looking to obtain a new, challenging position. Works well under pressure, adaptable, and ready to be a strong team player. Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. I also am a fast learner and have been promoted in many jobs because of my qualities. I am very friendly to be around and always gets the job done. Because of my past experiences with working with costumers in different jobs I feel more confident than ever to work every kind of job. And because of my education and my hard work in school I can surely say that I am ready for every situation and hardship that may come my way. In my last job, working at STLCC I worked as a costumer service and gained a lot of knowledge and really liked the job but due to Covid I lost it because all the schools closed. But I am still looking for a job that can make me a better knowledge person and help me in building the experience that I need to continue my dreams, and I promise that I will give my all to not disappoint and became one of the best. Are you that opportunity that I was waiting for?!

Skills
  • Customer Service
  • Computer Proficiency and Microsoft Office
  • Returns and Exchanges
  • Positive and professional
  • Strong communication
  • Critical thinking
  • Multitasking
  • Relationship building
Work History
09/2019 to 07/2020
Customer Service Service Partners Miami, FL,
  • Greeted customers and asked open-ended questions to assess needs.
  • Maintained customer satisfaction, quickly resolving issues and offering expert assistance.
  • Developed solid relationships with staff, customers, and vendors.
  • Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance.
  • Troubleshoot problems and developed successful solutions.
  • Boosted efficiency by keeping work areas clean, tidy, and free of debris.
  • Served customers by going above-and-beyond to offer exceptional support for all needs
  • .Answered phone calls to try to solve other students problems and pick up dates for them to participate in school events.
  • Help students with their homework and assistance in the computer room.
  • Organizes school events and keeping the order.
01/2017 to 07/2020
Waiter Busboy and Server Different Small Restaurants City, STATE,
  • Memorized menu offerings and ingredients, including seasonal items and daily specials.
  • Recorded guests' food and drink orders using hand-held devices.
  • Answered questions about menu selections and ingredients, and provided food recommendations.
  • Engaged well with customers to arrange seating and take orders.
  • Worked assigned tables to refill beverages and tend to additional requests.
  • Supported bar operations during busy periods by pouring wine and beer for orders.
  • Bussed tables and replenished condiments and place settings during high-volume shifts.
  • Worked with kitchen crew and FOH employees to maintain seamless and efficient service.
  • Addressed special requests and dietary requirements, such as gluten, dairy, or nut sensitivity.
  • Addressed guest complaints and worked with management or kitchen staff to provide timely resolutions.
  • Managed billing and payments with POS system and accurate order input.
  • Satisfied customers with fast, friendly and knowledgeable support.
  • Supported team consistently, helping with hostess, food delivery and bussing needs.
  • Minimized complaints by keeping drinks full and delivering correct orders.
  • Managed customer expectations, communicating realistic food preparation times and opinions on menu items.
  • Achieved sales quotas through consistently promoting high-profit items and daily specials.
  • Also I put 2017-2020 because I have worked in many restaurants, maybe 4-5 during these years and have left, because I have found a better job. It was a short time job.
09/2018 to 06/2019
Back and Front Shop Worker MArshalls City, STATE,
  • Prepared for production runs by breaking down, assembling and calibrating equipment.
  • Moved products to the next station for further processing or packaging.
  • Packaged finished products into boxes, cartons and containers for shipping to customers.
  • Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.
  • Developed solid relationships with staff, customers, and vendors.
  • Treat costumers with respect and direct them to the products that they needed.
  • Open packages and put them in the shelves inside the shop.
Languages
English:
Full Professional
Negotiated:
Albanian:
Native or Bilingual
Negotiated:

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Resume Overview

School Attended

  • STLCC

Job Titles Held:

  • Customer Service
  • Waiter Busboy and Server
  • Back and Front Shop Worker

Degrees

  • Associate of Arts

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