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Competent Job Title driven to exceed sales goals and build long-term relationships with customers. Facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues.
Hardworking Customer Service Representative with Number years of experience working with Product or Service. Trained in project and time management with extensive knowledge of Area of expertise and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.
Intelligent Job Title with outstanding retail expertise. Grasps company initiatives quickly achieving store and personal goals. Swiftly adapts to shifting seasonal needs, demands and priorities. Communicates trends and recommendations to customers, and provides feedback to management. Applies effective teamwork, customer and sales skills simultaneously. Always uses good judgment when performing duties.
Motivated Job Title with Number years of experience in seasonal roles with superior talent for getting up to speed quickly and driving sales. Offers flexible schedule to work peak seasonal hours. Delivers excellent customer service by practiced listening and speaking skills. Understands and utilizes sales, merchandising and marketing skills.
Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering Number years of experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.
Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. Proficient in Industry best practices and related Product or Service options. Effectively drives revenue with skilled promotional and problem-solving abilities.
Hardworking Job Title bringing Number years of experience meeting customer needs via telecommuting roles. Skilled at listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers.
Knowledgeable and dedicated customer service professional with extensive experience in Type industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Goal-oriented worker with outstanding knowledge of Type organization and Type product issues. Proven history of increasing productivity and customer satisfaction with great phone skills and Type talents. Committed to best-in-class customer service and maintaining professionalism.
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- Provided primary customer support to internal and external customers in fast-paced environment.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
- Recommended Product or Service to customers, thoroughly explaining details.
- Responded to customer requests for products, services and company information.
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided information to customers regarding charge accounts and loyalty program and helped to open and activate new accounts.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Educated customers on promotions to enhance sales.
- Operated slicer and price computing scale to accurately slice, weigh and label meat products.
- Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
- Increased sales Number% through suggestive selling of promotional items.
- Controlled freshness of products by rotating and removing out of code merchandise.
- Verified inventory computations by comparing to physical counts of stock, investigating any discrepancies with Job title.
- Attended to Number customers per Timeframe by taking orders, resolving complaints and issues and operating cash register to take payments.
- Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
- Limited portion sizes and used garnishes to control food costs.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Managed ingredients and food product use by assessing availability, customer traffic and popularity of items resulting in Number% food waste reduction.
- Set schedules for Number staff by planning and designating shifts and hours.
- Orchestrated positive customer experiences at all stages by overseeing every area of Type operations.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each Timeframe.
- Managed employees throughout preparation and service of Number meals per day.
- Inventoried food products and associated materials on Timeframe basis.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Investigated and integrated enhanced service and team management strategies to boost business profits.
- Developed special promotions to increase revenues.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Accurately recorded delivery, payment and route information using Software.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Worked overnight shifts during peak periods to meet coverage needs.
- Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
- Completed on-time deliveries by choosing best and most efficient routes.
- Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
- Fostered positive working relationships with customers by responding to questions and concerns.
- Safely operated heavy lifting equipment such as fork trucks and cranes.
- Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
- Kept and studied detailed mileage and fuel reports to decrease overall fuel costs by Number%.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for over Number deliveries.
- Created and submitted delivery and DOT logs.
- Kept detailed records of sales, payments and completed or in-progress deliveries.
- Interacted with customers to determine needs and opportunities for additional sales.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Directed and managed all banquet functions for Number-room Type property, including Number square feet of meeting space.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Checked identification to enforce age regulations for alcoholic beverages.
- Used cash registers and credit card machines to cash out customers, handling average sale of $Amount per table.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Prepared beverages and filled food orders for customers.
- Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
- Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
- Kept server areas clean and stocked during service hours to increase efficiency while working tables.
- Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Everett High School - Everett, WA
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Resume Overview
School Attended
- Everett High School
Job Titles Held:
- Customer Service
- Assistant Deli Manager
- Boars Head Delivery Driver and Merchandiser
- Waitress
Degrees
- High School Diploma
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