Customer Service Resume Example
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CUSTOMER SERVICE
Professional Summary
I will go the extra mile for the customer to have them keep coming back and gain there trust. As a dispatcher, the drivers trusted me and communicated to make routes work for each other. Being a team player make for an excellent atmosphere for everyone.
Skills
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Work History
Customer Service Mar 2014 - Apr 2017
Butler Technical GroupBoca Raton , FL
Butler Technical GroupBoca Raton , FL
- Answered an average of 20+ calls per day by addressing customer inquiries, solving problems and providing new product informationame.
- Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Directed calls to appropriate individuals and departments.
- Routinely answered customer questions regarding toilets and pricing.
- Assisted drivers with direction and any questions they had.
- Dispatcher
TellerOct 2013 - Jul 2014
Boeing Employees Credit UnionBurlington
Boeing Employees Credit UnionBurlington
Help customers with all there checking needs.
- Deposits
- Withdraws
- Balance customers checkbook when asked
- Print out customer statements
Assistant ManagerApr 2011 - Oct 2013
Michael KorsPleasant Prairie
Michael KorsPleasant Prairie
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Politely assisted customers in person and via telephone.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Provided an elevated customer experience to generate a loyal clientèle.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Routinely answered customer questions regarding merchandise.
- Made bank deposits and got change
- Responsible for cashiers and followed up to make sure there duties were done
Education
High School Diploma: 1996
Lincoln High School City
Lincoln High School City
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Resume Overview
School Attended
- Lincoln High School
Job Titles Held:
- Customer Service
- Teller
- Assistant Manager
Degrees
- High School Diploma : 1996
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