Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Sage PFW (Platinum), MS Word, MS Excel, Outlook, Access, Gunnar, Crystal Reports, Planogram, EDI (web based-True Commerce and GXS Trading Grid), E-bridge, Zebra 140xiII label machine, BarTender, Credit card machine (manual), Adobe Acrobat 3-D, Webtrack (Holland warehouse inventory), Lucent (phone system), Online Translation (when needed), Clipmate.Strong organizational skills Active listening skills Seasoned in conflict resolution Energetic work attitude Telecommunication skills Invoice processing |
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Customer Assistance
Computed Data Reports
Quality Communication
Customer Service
Customer Interface
Multi-tasking
Database Maintenance
Adobe Acrobat 3, banking, billing, billings, catalogs, Clarify, conferences, content, copying, Credit, Crystal Reports, Customer Service, Data entry, databases, database, EDI, email, faxes, Fax, Filing, Forms, Phone Support, inventory, invoicing, leadership, Letters, Lotus Notes, Managing, materials, Access, MS Excel, Mail, office, Outlook, MS Word, outside sales, packaging, performance reviews, phone system, pick, Platinum, postage machine, printers, Programming, Proofing, Express, Quick, reading, Receiving, receptionist, repairs, reporting, Sage, sales, Scheduling, Shipping, supervision, tech support, phone, trade shows, Translation, website, Well-organizedProfessional and friendlyCareful and active listenerMulti-tasking
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