customer service resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
Customer Service, 03/2018 - 06/2018
H&R Block, Inc. Lexington, VA,
  • Residential and Commercial Renovations.
  • Safety Compliance.
  • Materials Selection.
  • Decision Making and Prioritization.
  • Precision and Accuracy.
  • Crew Management.
  • Attention to Detail.
  • Interpreting Blueprints.
  • Flooring Installation.
  • Woodwork Restoration.
  • Fixture Installation.
  • Rigging Equipment.
  • Drywall Installation.
  • Deck Construction.
  • Flexible and Adaptable.
  • Performance Monitoring.
  • Stud Framing.
  • Surface Sanding.
  • Interior and Exterior Painting.
  • Interior Trimming.
  • Furniture Making.
  • Heavy Lifting.
  • Multitasking and Prioritization.
  • Wood Staining.
  • Recruitment and Hiring.
  • Electrical Wiring.
  • Minor Plumbing and Welding.
  • Reliable and Punctual.
  • Lumber Cutting.
  • Commercial Installation.
  • Home Renovation.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
  • Completed independent or team installations of building structures, including trim, flooring and cabinetry.
  • Monitored tool and equipment condition and arranged repairs as needed.
  • Planned projects by identifying necessary equipment, tools, and required assistance.
  • Completed precise joining and high-quality finish work by properly anchoring and bracing structures.
  • Organized project work by reading blueprints and assessing job specifications to determine optimal plans.
  • Led variety of projects from start to finish, including garages, residential homes and additions.
  • Installed paneling on walls to deaden sound, complete decorations or absorb shock based on individual customer requirements.
  • Built and hung custom doors and frames.
  • Kept team members safe and job sites free of hazards by maintaining good organizational skills at all stages.
  • Safely operated electric cordless and hammer drills and cutting torches.
  • Aligned and squared frames and forms for installation.
  • Cut and installed insulation for residential and commercial buildings.
  • Cut and shaped materials to meet outlined measurements using [Tool] and [Tool].
  • Carefully read blueprints, sketches and technical drawings to inform comprehensive understanding of project scope and specifications.
  • Operated tools to cut, shape and smooth lumber and other construction materials.
Painting Contractor, 04/2014 - 05/2016
Aspen Square Management Mesa, AZ,
  • Painted surfaces using brushes, spray guns and paint rollers.
  • Spell Check.
Automotive Technician, 04/2012 - 10/2013
Penske Vehicle Services Pontiac, MI,
  • Climbed scaffolding, staging, ladders and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Worked flexible schedule, including some holidays and weekends depending on shifting needs of project.
  • Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
  • Protected all surfaces from damage and spills by using drop cloths prior to and during painting.
  • Painted indoor areas such as hallways, bathrooms and lobbies.
  • Operated power sprayers and hand tools to prepare and paint large areas.
  • Repaired defects in walls including holes and scrapes.
  • Applied putty, wood filler, spackling and caulks to prep uneven surfaces and fill in holes.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing and priming.
  • Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
  • Mixed and matched paints according to customer specifications.
  • Selected proper amount and type of thinners and accelerant to be used for specific jobs.
  • Obtained correct dimensions and specifications by properly measuring areas.
  • Moved painted items to drying racks and finished coated surfaces by baking painted items in oven.
  • Applied paint with cloth, brush, sponge and fingers to create special effects.
  • Carried out day-to-day duties accurately and efficiently.
  • Replaced damaged, missing or defective parts with new and refurbished components.
  • Completed full vehicle inspections to check for leaks, damage or other issues of concern.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
  • Inspected vehicles and evaluated condition of systems, equipment, lights and accessories.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Analyzed and located malfunctions in brakes, motors, switches and control systems.
  • Followed established safety procedures and techniques when working under lifted vehicles.
  • Disassembled defective parts to make proper repairs.
  • Performed basic electric repairs such as resetting circuit breakers and fitting lighting fixtures.
: , Expected in
Status -
GED: , Expected in 06/2021
Lanier Technical College - Oakwood, GA
Status -
Additional Information
  • Talented Carpenter offering over 10 years of experience in remodeling residential and commercial environments. Well-organized planner with good multitasking and time management skills. Knowledgeable about both rough and finish carpentry techniques. Successful at managing supplies and site crews to lead safe and efficient projects.

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Resume Overview

School Attended

  • Lanier Technical College

Job Titles Held:

  • Customer Service
  • Painting Contractor
  • Automotive Technician


  • GED

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