Customer Service Resume Example Topcatz Business Center

CUSTOMER SERVICE

Career Overview

Reliable Customer Service Representative with extensive track record in demanding sales and account management.

Responsible and hardworking warehouse assembler who can collaborate with a team and produce quality work.Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments.

Core Strengths

Strong organizational skills
Energetic work attitude
Large cash/check deposits expert

Skilled multi-asker

Team management
Opening/closing procedures
Visual merchandising proficiency
Focused on customer satisfaction

Accomplishments

Appointed by supervisors for special tasks and large scale projects.Operated bakery under budget for 3 consecutive years.

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Work Experience

Customer Service
January 2014 to June 2015Topcatz Business Center － Autryville, NC

Experienced in production scheduling Quality assurance authority Dedication to product quality Initiative to work independently Conditioning and quality procedure expertise Production scheduling familiarity Time management Cash handling accuracy Flexible schedule Accomplishments Maintained and enforced a safe and clean working environment at all times.
Established and adjusted work procedures to Meet production schedules.
Supervised production schedules, production quality and on time delivery.
Diligently Maintained safety and quality standards.
Experience Cashier and Created strategic marketing plans to enhance customer satisfaction and boost customer loyalty.
Processed customer transactions involving cash.

Dumper and Inspector
June 2013 to December 2013Manpower － Fayetteville Raeford, NC

Help to achieve company goals by supporting production workers.
Adhered to all applicable regulations, policies and procedures for safety and environmental compliance.

Cashier
March 2010 to March 2013Royal Sweepstakes － Lumberton, N C

Increased volume and loyalty to the casino by attracting new players and building one-on-one relationships with guests.
Inspected cards and equipment to be used in games to verify proper functioning.
Created strategic marketing plans to enhance customer satisfaction and boost customer loyalty.
Processed customer transactions involving cash.

Baker
March 2007 to March 2010Sam's Club － Lumberton, N C

Displayed the appropriate signage for products and sales promotions.
Arranged items in favorable positions and areas of the store for optimal sales.
Upheld stock levels and proper pricing for multiple product lines.
Established and maintained proper high traffic displays, resulting in increased sales.
Printed various labels and tags for all merchandise.
Maintained friendly and professional customer interactions.
Verified that all merchandising standards were maintained On a daily basis.

Assembly Line and Production Supervisor Supervisor
April 1996 to July 2000Smithfield Packing Inc － Heel, NC

Actively suggested operational improvements to enhance quality, improve production times and reduce costs.Helped achieve company goals by supporting production workers.Maintained proper stock levels on a line.Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems.

Qualified Production Supervisor
March 1996 to July 2000Smithfield Packing Inc － Tar Heel, NC

with 2 years of manufacturing management experience, including cross-training and scheduling employees, ordering parts, record-keeping and meeting all production deadlines.

Team Leader
February 1990 to March 1996Rosco Turkey － Saint Pauls, NC

Assessed and trained personnel for promotion to cross-functional operations.
Developed and implemented data-based solutions in a timely manner.
Led regular stand-up meetings, events and continuous improvement projects with measurable goals.
Maintained and enforced a safe and clean working environment at all times.
Established and adjusted work procedures to meet production schedules.
Supervised production schedules, production quality and on time delivery.
Diligently maintained safety and quality standards.
Improved efficiency and productivity by eliminating waste and production constraints.
Trained, developed and counseled employees to develop a high performing team.
Coached employees in developing and achieving individual performance goals.
Organized, prioritized and managed plant maintenance projects to keep facility safe, efficient and clean.

Educational Background

High School Diploma : General Studies, 1980Saint Pauls High － Saint Pauls, NC, USAGPA: Saint Paul's High * Saint Paul's, N C, Roberson I also had some coursework for criminal justice in associated degree.

General Studies Saint Paul's High * Saint Paul's, N C

I also had some coursework for criminal justice in associated degree.

Skills

Cash handling, Cashier, continuous improvement, customer satisfaction, delivery, environmental compliance, functional, meetings, merchandising, personnel, policies, pricing, promotion, quality, Quality assurance, record-keeping, safety, sales, scheduling, strategic marketing, Time management

Resume Overview

Companies Worked For:

Topcatz Business Center
Manpower
Royal Sweepstakes
Sam's Club
Smithfield Packing Inc
Rosco Turkey

School Attended

Saint Pauls High

Job Titles Held:

Customer Service
Dumper and Inspector
Cashier
Baker
Assembly Line and Production Supervisor Supervisor
Qualified Production Supervisor
Team Leader

Degrees

High School Diploma : General Studies , 1980

Customer Service Resume Example

Resume Score: 90%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes