LiveCareer-Resume

customer service resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

I am a part time college student seeking employment which will allow development and growth. I am a hard working honest individual. I am friendly helpful and polite; and able to work independently in busy environments and also within a team setting. I am outgoing and tactful and able to listen effectively when solving problems. I have a creative mind and am always up for new challenges. I am quick to learn and able to adapt to any setting.

Skills
  • Cash register operation
  • Organization
  • Customer service
  • Teamwork
  • Reading comprehension
  • Excellent work ethic
  • Multitasking abilities
  • Microsoft applications proficiency
  • Teambuilding
  • Good listening skills
  • Conflict resolution
  • Compassion
  • Detail-oriented
  • Supervision
  • Cash Handling
  • Cleaning
  • Health and Safety Standards
  • Customer Response
  • Friendly and helpful
  • Fast and efficient service worker
  • Menu memorization
  • Scheduling and calendar management
  • Sorting and labeling
  • Presentation design
Work History
customer service, 07/2016 - Current
Keystone Automotive Operations, Inc. San Bernardino, CA,
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Prioritized helping customers over completing other routine tasks in store.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Maintained high standards of customer service in high-volume, fast-paced operations.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Consistently provided friendly service to promote better customer engagement.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Prepped food items for later use to save staff time during busy hours.
Event Staff Member, 09/2018 - 05/2019
Jordan's Furniture Holliston, MA,
  • Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.
  • Assisted in event set-up according to instructions, guaranteeing readiness within strict schedules.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Set up event facilities and equipment, cleaned areas and organized supplies.
  • Provided general cleaning of venue spaces before, during and after events.
  • Handled various cleaning duties, including wiping down tables, sanitizing restrooms and removing trash, during each shift to keep all areas professional and inviting.
  • Welcomed guests to events, checked invitations and oversaw proper seating.
  • Kept watchful eye on game room participants, monitoring compliance with safety protocols and stepping in to correct unsafe behaviors and protect fellow guests.
Secretary, 08/2018 - 05/2019
Yale-New Haven Health Old Saybrook, CT,
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Interacted respectfully with others to offer ideas, identify issues and provide assistance.
  • Greeted incoming office visitors, answered questions and directed individuals to office locations.
Education
No Degree: Nursing, Expected in
-
University of The Incarnate Word - San Antonio, TX
GPA:
Status -
: Nursing, Expected in
-
Del Mar College - Corpus Christi, TX
GPA:
Status -
High School Diploma: , Expected in 06/2018
-
Taft High School - Taft, TX
GPA:
Status -

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Resume Overview

School Attended

  • University of The Incarnate Word
  • Del Mar College
  • Taft High School

Job Titles Held:

  • customer service
  • Event Staff Member
  • Secretary

Degrees

  • No Degree
  • High School Diploma

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