|Maestro *MS Office (PowerPoint, Excel, Word) *Salesforce *Cognos|
•Managed a $6.2 million annual budget
•Exceeded revenue sales target in average by 12% and net customer growth in average by 8% for the last two years
MEED Projects - MENA Project Tracking Platform is an international, business to business media group operating market-leading events, information services and subscription based content services.
Achievements: Managed a $6.2 million annual budget Exceeded revenue sales target in average by 12% and net customer growth in average by 8% for the last two years Restructured Account Management Team regionally and built new customer mapping journey to improve the quality of customer retention that resulted in a 4% renewal rate improvement YoY (from 76% in 2012 to 84% in 2014) Created learning environment for Account Managers to understand how to identify up-selling (increase subscription value through upgrades) and cross selling (sell other MEED portfolio such as magazine subscription, advertisement and events) opportunities that resulted in overachievement by 18% of annual sales target ($1.1 million).
Account Management, accounts receivable, Assistant Manager, brand development, budget, business development, business plan, cable, Cognos, com, content, contracts, Client, clients, database, delivery, direct sales, direction, Staff training, English, senior management, Finance, focus, forecasting, leadership, Team leadership, Maestro, management reporting, Market analysis, market trend, marketing, market, access, Excel, MS Office, PowerPoint, Word, Network, Performance management, personnel, policies, pricing, processes, Process improvement, profit, quality, relationship management, Russian, selling, Sales, Sales management, sales plans, Siemens, statistics, strategy, strategic, TV, television, trend, upgrades
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