LiveCareer-Resume

customer greeter resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial buildings, including bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and efficient approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Custodian adept at completing work orders efficiently and on time. Identifying and reports safety hazards and major repair needs to department supervisors. Reliable and honest worker skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence. Diligent Inventory Specialist with talent for working with diverse product lines and multiple store locations. Enthusiastic worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks and training in work efficiency. Motivated to learn, grow and excel in whichever environment i am in. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor. Having gone through the experience, I am quite able to tackle the situation of the sales of a retail store, stocking, cleaning or any sort of company in which I am placed in, my knowledge will be beneficial for catering my service and to boost up the sales of the company’s product.

Skills
  • Waxing and buffing
  • Commercial equipment operations
  • Chemical handling
  • Maintenance
  • Disinfection Practices
  • Sanitation Practices
  • Work orders
  • Proven ability to increase sales through upselling techniques as well as implement additional processes that drive profitability.
  • Facilities maintenance
  • Chemical cleaners
  • Teamwork
  • Analytical skills
  • Reading comprehension
  • Conflict Resolution
  • Customer Complaint Resolution
  • Stocking
  • English and Spanish fluency
  • Crisis Management
  • Hospitality service expertise
  • Greeting and seating guests
  • Highly adaptable, flexible professional who embraces teamwork but can also work independently if needed.
  • Exceptionally persistent in my work ethic and particularly excellent in diverse environments
  • Agile in decision making, outstanding critical thinking and a distinguishable complex problem solver
Education
Learning Works Pasadena, CA Expected in 06/2021 High School Diploma : - GPA :
Work History
Lifepoint Hospitals - Customer Greeter
Raleigh, NC, 05/2017 - 07/2018
  • Answered customer questions and pointed individuals in right directions.
  • Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
  • Supervised server balance and monitored table turnover to accurately seat customers.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Recorded available tables after seating each party using specialized seating software.
  • Acted as first point of contact for visiting clients and customers.
  • Cleared front entry area of trash and debris and directed customers.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
Parts Town - Customer Service Assistant
Fort Wayne, IN, 03/2016 - 02/2017
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Increased profits by 10% through effectively maintaining relationships with clients and ensuring high-quality customer service.
  • Described and explained details about product options to inform customers and guide purchasing decisions.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Helped average number of customers every day by approaching conversations with positive attitude and focus on customer satisfaction.
  • Stocked supplies, such as food or utensils in serving stations
  • Deep cleaning entire station after the day is done
  • Wash dishes, pots, pans, flatware, and trays by hand
Clinical Ink - Cleaning Crew Member
City, STATE, 01/2019 - 07/2020
  • Cleaned, vacuumed and dusted all areas of building to maintain organized, professional appearance for employees and clients.
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
  • Completed routine floor maintenance, including stripping, sealing and finishing.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
  • Used cleaners and squeegees to clean windows, glass partitions and mirrors.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Emptied trashcans and transported waste to collection areas.
  • Operated and maintained large cleaning equipment including carpet shampoo machines, industrial washing machines and dishwashers.
  • Handled equipment, chemicals and materials properly and with caution.
  • Worked alongside other cleaners to complete sizable jobs in corporate office buildings.
Accomplishments
  • Resolved product issue through consumer testing.
  • Documented and resolved issue which led to improvements.
  • Collaborated with team of five or more in the development of tasks.

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Resume Overview

School Attended

  • Learning Works

Job Titles Held:

  • Customer Greeter
  • Customer Service Assistant
  • Cleaning Crew Member

Degrees

  • High School Diploma

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