Effectively promote products and increase revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.
Accomplishments
Collaborated with team in several issues in the development of Daily projects..
Resolved product issue through consumer testing.
Collaborated with team of 20 in the development of good customer service.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Merchandised attractive shelf displays with current offerings to drive store sales.
Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings 100%.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Drove store revenue by offering customers accessories and related purchases to complete selections.
Identified new targets, developed new business opportunities and presented product lines to customers.
Maintained optimal financial controls by following loss prevention procedures and protecting cash assets.
Maintained excellent attendance record, consistently arriving to work on time.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
10/2018 to 03/2020
CashierGreen Zebra Grocery – Portland, OR,
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Checked prices for customers and processed items sold by scanning barcodes.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Operated cash register for cash, check and credit card transactions with 100% accuracy.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Assisted customers by answering questions and fulfilling requests.
Answered questions about store policies and concerns to support positive customer experiences.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
01/2015 to 06/2018
CashierGreen Zebra Grocery – Portland, OR,
Checked prices for customers and processed items sold by scanning barcodes.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Operated cash register for cash, check and credit card transactions with 100% accuracy.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Assisted customers by answering questions and fulfilling requests.
Answered questions about store policies and concerns to support positive customer experiences.
Assisted customers with special services, account updates and promotional options.
01/2010 to 09/2014
CashierWinn-Dixie – City, STATE,
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Checked prices for customers and processed items sold by scanning barcodes.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Operated cash register for cash, check and credit card transactions with 100% accuracy.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Reviewed and resolved differences between accounting information and cash drawer.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Counted cash in register drawer at beginning and end of shift.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Assisted customers by answering questions and fulfilling requests.
Answered questions about store policies and concerns to support positive customer experiences.
Assisted customers with special services, account updates and promotional options.
Educated customers on promotions to enhance sales.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Worked closely with Managers to solve problems and handle customer concerns.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Education
Expected in
Associate of Arts: Accounting And Business Management University of Central Florida - Orlando, FL GPA:
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