Provided continuity of customer operations and high levels of customer satisfaction. Responded to and resolved an average of 7 field service requests per day. Contractual 2 to 4 hour response with 4 to 8 hour repair completion.
Fenton, MO, 09/1987 - 2013
- Tier II/III products include large servers and mainframe computers and peripherals, large system printers and plotters, enterprise level servers, networks and software, item processing reader/sorters and networking issues on imaging systems, medium/high complexity networking/communications equipment, network and systems management/protocols (Ethernet, Token-Ring, StarLAN, NetBIOS, X.25).
- Primary services included hardware maintenance, installation, upgrades, modifications, network management, multi-vendor maintenance and software support.
- Key Areas of Responsibility was to Provide installation, maintenance and repairs on ATM (second line maintenance) and/or POS (Point of Sale) equipment and other electromechanical equipment at various locations within an assigned territory/region
- Troubleshooting and testing down to PCB and component level.
- Customers serviced such as, Bank of America, Chase, Wal-Mart, Smart and Final, JC Penneys, Cisco, 3com, AT&T.
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Length
Resume Overview
School Attended
- ITT Technical Institute
- ITT Technical Institute
- National Technical Schools
Job Titles Held:
- Customer Engineer II
Degrees
- Bachelor of Science
- Associate of Science
- Associate of Science
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy
