Highly skilled, on multiple levels of customer care and service, with twenty years of professional experience working, building and maintaining solid client relationships as well as resolving complex customer service issues in a timely and efficient manner, with a vast knowledge and experience of working with the general public as well as unique and diverse portions of our community from all various backgrounds and fields.
Team Captain, three time, undefeated, all-state Kentucky football champion
Microsoft Word, Office, Outlook, Excel, Power Point, Lync, Icoms, ADD, Rio, Unified and computer programs, processing payments, billing, cable, customer service, customer care, research, investigating, data entry, word processing, recording, spreadsheets, advanced technical support, telemarketing, phone and communication skills, professional and friendly, strong public speaker, careful and active listener, multi-tasker
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