I currently work for Anthem - Blue Cross & Blue Shield where I am effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate Blue Cross & Blue Shield agency structures. Practiced at working with regulatory limits and HIPPA guidelines to handle requirements via email, letter, telephone calls or in person. I am very passionate about the work that I do and being able to help make what may be a difficult time for one of my members easier by explaining their benefits and the care that they are entitled to.
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