Personable Customer Service professional offering over 10 years of experience resolving account and service concerns for customers. Smoothly uncovered and solved challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success. Dedicated to consistently surpassing customer service goals with unparalleled support for every customer care need. Effectively manage both incoming and outgoing calls, remote requests and letters by applying strong organizational, research and time management skills. Solid history of success in fast-paced call centers supporting customers. Ambitious customer care executive with dedicated service contributing to company's growth and profitability. Excellent communication skills, problem resolution, and positive customer experience. Flexible, decisive leader maintaining service, accountability, and training for fast-paced environments.
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