Software Engineer with full software development life cycle (SDLC) experience in developing web and system applications, COTS software integration, managing and supporting Contact Center technology solutions and operation.
|Skills||Experience||Total Years||Last Used|
|ASP, ASP.Net, C#, VB||Advanced||15||2014|
|Contact Center Solution||Advanced||12||2014|
|SharePoint (2007, 2010)||Intermediate||3||2014|
|CRM (Siebel, Microsoft CRM, RightNow)||intermediate||10||2013|
|ITSM (FootPrints, Remedy, Sevice-Now,Front-Range)||Intermediate||3||2012|
|Microsoft SQL Server (2005,2008,2012)||Advanced||15||2014|
Sports, music, walking
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