covid 19 tester resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Administrative Assistance
  • POS Systems and Ordering Platforms
  • Upbeat and Positive Personality
  • Data Entry
  • Understanding Customer Needs
  • Customer Data Confidentiality
  • Multitasking and Prioritization
  • Upselling Products and Services
  • Building Customer Trust and Loyalty
  • Courteous with Strong Service Mindset
  • Verbal and Written Communication
  • Responding to Difficult Customers
  • Call Documentation
  • Issue and Complaint Resolution
  • Customer Service
  • Efficient and Detail-Oriented
  • Problem-Solving Abilities
  • Retail Sales Customer Service
  • Adaptive Team Player
  • Data Evaluation
  • Office Equipment Proficiency
  • Call Center Operations
COVID-19 Tester, 09/2022 to Current
Children's Mercy HospitalIndependence, MO,
  • Conduct PCR swab COVID tests, with adults and children
  • Work under the supervision of a team leader
  • Understanding of safety rules and regulations
  • Previous experience as a clinical technician or in other related fields.
  • Acted as site liaison to promote proper hygiene, social distancing and other preventive practices.
  • Prepared standard solutions to combine with samples according to formulas or procedures.
  • Communicated professionally to explain COVID-19 screening procedures to staff members and visitors.
  • Inoculated bacteriological material with test organisms.
  • Offered protective masks and face shields to guests.
  • Distributed COVID-19 FAQ and educational material with daily status updates to increase awareness.
  • Obtained serum or viral swab samples for analysis.
  • Explained reason for testing and process involved to each client.
  • Set up screening stations to take temperatures and check individuals for COVID-19 symptoms.
  • Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes.
  • Supervised or instructed new technicians on laboratory protocols.
  • Worked outdoors in extreme cold or heat to screen incoming visitors for COVID-19 symptoms.
  • Sanitized work area and sterilized equipment and instruments to comply with protocols.
  • Maintained cleanliness of testing booth and testing materials to comply with CDC guidelines.
Pharmacy Technician, 06/2020 to 01/2021
Veterans Health AdministrationTomball, TX,
  • Responsibilities include utilizing Pharmacy systems to enter patient and drug information, ensuring that data is entered correctly, and filling prescriptions by retrieving, counting, and pouring pharmaceutical drugs verifying that medicine is correct
  • Cleaning up the workspace after it is done.
  • Maintained proper storage and security conditions for drugs.
  • Operated cash registers to accept payments from customers.
  • Mixed pharmaceutical preparations according to written prescriptions.
  • Received and stored incoming supplies and informed supervisors of stock needs and shortages.
  • Prepared and processed medical insurance claim forms and records.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
  • Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
  • Verified prescriptions and drug labels, documents and packages.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Established or maintained medications and other patient profiles.
  • Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
  • Improved inventory management procedures to reduce overhead, backorders and overstock.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
  • Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Promoted supplement and nutritional products to maximize sales and customer wellness.
Customer Service, 01/2019 to 11/2020
The Olb Group, Inc.Atlanta, GA,
  • Responsibilities help customers with complaints and questions
  • Give customers information about products and services, take orders, and process returns by helping customers understand the product and answering questions about their reservations; they are sometimes seen as having a role in sales
  • Clean the workspace.
  • Resolved customer complaints or answered customers' questions.
  • Implemented departmental policies and standards in conjunction with management to streamline internal processes.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Kept accurate records to document customer service actions and discussions.
  • Recommended solutions related to staffing issues and proposed procedural changes to managers.
  • Conversed with customers to receive valuable feedback and suggestions for improvement.
Student Aide, 09/2018 to 08/2020
Ross Education, LlcCincinnati, OH,
  • Responsibilities are to take care of disabled kids one-on-one.
  • Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
  • Worked with management and instructors to establish core skills related to job and industry.
  • Supported classroom teachers by managing files, preparing materials and updating records.
  • Coordinated successful student organization events and activities.
  • Distributed textbooks, workbooks, papers and pencils to students.
  • Provided individualized and small group support to reinforce classroom topics and promote student learning.
  • Assisted in developing programs and activities to drive improvements in students' academics.
  • Designed, prepared and distributed materials to promote student success programs.
  • Served as liaison between classroom teacher and students to obtain and return class work and homework.
  • Supervised children on field trips to maintain safety and foster cultural learning experiences.
  • Communicated with parents and classroom teachers to drive student behavior and progress.
  • Assisted instructional staff with implementing lessons and activities for full classes and small groups.
  • Maintained computers in classrooms and laboratories and assisted students with hardware and software use.
  • Sorted and shelved books to help manage materials and free up teachers for more important work.
  • Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
  • Followed school schedules and policies to promote safety and learning.
Education and Training
Bachelors Degree: , Expected in 02/2023
University of Illinois Chicago - Chicago, IL
Associate Degree: , Expected in 05/2022
Oakton Community College - Skokie, IL
High School Diploma: , Expected in 05/2020
Niles West High School - Skokie, IL
Native/ Bilingual
Full Professional
Native/ Bilingual
Full Professional

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Resume Overview

School Attended

  • University of Illinois Chicago
  • Oakton Community College
  • Niles West High School

Job Titles Held:

  • COVID-19 Tester
  • Pharmacy Technician
  • Customer Service
  • Student Aide


  • Bachelors Degree
  • Associate Degree
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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