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Courtesy Security Officer Resume Example

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COURTESY SECURITY OFFICER
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

  • Talented Security Officer, and team leader offering 22 years of success in Security, Loss Prevention, and Security Courtesy environments. Strategic thinker with leadership, Team Leading Experience proficiency. Offers proven ability to build effective teams and, Committed to identifying and leveraging opportunities for growth. Certified in . First Aide CPR, Baton, Handcuffing, Note Taking Report Writing,Prosonel Safety, Introduction to Safety, Difficult People or Situations, Exceptional Customer Care, Appearance and Wellness, Post Orders, Liability and Loss Prevention, Patrol and Observations, Importance of Documention, and Legal Aspects of Private Security.
Skills
  • Security officer training
  • Security standards
  • Network security measures
  • Security improvements
  • Security screenings
  • Security briefings
  • Security assessments
  • Hospital security
  • Cybersecurity policy development
  • Officer safety protocols
  • Security administration
  • CompTIA Security + certified
  • Commanding officer advisement
  • Medical record security
  • Understanding of security standards
  • Security strategies
  • Security awareness
  • Security team leadership
  • Web security
  • Security resource management
  • Bank security issues
  • Security and sanitation checks
  • Maintaining security
  • Package security
  • Patron security
  • Facility security
  • Aviation security
  • Information security
  • Vessel security and maintenance
  • Security oversight
  • Security equipment management
Experience
Courtesy Security Officer | 06/2016 to 12/2019
K- Mart DC - Ontario, CA
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Improved operations by working with team members and customers to find workable solutions.
  • Recognized by management for providing exceptional customer service.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Loss Prevention Officer | 04/2012 to 03/2016
Ross Stores Inc. - Los Angeles, CA
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
  • Supported theft prosecution by appearing in court hearings to provide eyewitness testimony, offering honest and comprehensive account of events.
  • Calculated response to detected theft attempts on basis of age and behavior of suspected perpetrator, erring on side of caution to insulate company from liability.
  • Provided insights and collaborated with leadership to develop loss prevention policies and initiatives.
  • Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property.
  • Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
  • Decreased loss by facilitating training programs on loss prevention, policies and operations.
  • Carefully monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Liaised with mall security teams to alert force to suspicious shoppers or locate perpetrators which succeeded in leaving store with stolen merchandise.
  • Prepared and reviewed paperwork associated with audits, shortage control programs, apprehensions and disposition.
  • Monitored loss prevention operations to minimize impact of shrink and identify theft and fraud.
  • Conducted thorough investigations of theft-related issues with potential to impact company operations and objectives negatively.
  • Monitored loss prevention operations to reduce impact of loss and identify theft and fraud.
  • Obtained positions of increasing responsibility based on expertise in loss prevention and store operations.
Loss Prevention Officer | 07/2008 to 03/2012
Nike Outlet Cabazon Beaumont - Beaumont, CA
  • Provided insights and collaborated with leadership to develop loss prevention policies and initiatives.
  • Monitored loss prevention operations to reduce impact of loss and identify theft and fraud.
  • Obtained positions of increasing responsibility based on expertise in loss prevention and store operations.
  • Conducted thorough investigations of theft-related issues with potential to impact company operations and objectives negatively.
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
  • Carefully monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Calculated response to detected theft attempts on basis of age and behavior of suspected perpetrator, erring on side of caution to insulate company from liability.
  • Liaised with mall security teams to alert force to suspicious shoppers or locate perpetrators which succeeded in leaving store with stolen merchandise.
  • Supported theft prosecution by appearing in court hearings to provide eyewitness testimony, offering honest and comprehensive account of events.
  • Prepared and reviewed paperwork associated with audits, shortage control programs, apprehensions and disposition.
  • Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
  • Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property.
  • Decreased loss by facilitating training programs on loss prevention, policies and operations.
  • Monitored loss prevention operations to minimize impact of shrink and identify theft and fraud.
Education and Training
Hamilton High School - Hamilton City, CA
High School Diploma
06/1995
Bonita Medical Career Institute - San Dimas, CA
Certified Nursing Attendant, Home Health Aide
Nursing Assistants, 06/1997
Art Institute of San Bernardino - San Bernardino, CA
Associate of Applied Science
Audio Production, Business Operation Manager
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Resume Overview

Companies Worked For:

  • K- Mart DC
  • Ross Stores Inc.
  • Nike Outlet Cabazon Beaumont

School Attended

  • Hamilton High School
  • Bonita Medical Career Institute
  • Art Institute of San Bernardino

Job Titles Held:

  • Courtesy Security Officer
  • Loss Prevention Officer

Degrees

  • High School Diploma
    Certified Nursing Attendant, Home Health Aide
    Associate of Applied Science

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