Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dedicated, enthusiastic, goal-oriented, professional with solid Marketing experience in an Events oriented environment. Highly capable of working in a face past environment while providing client services with a keen attention to details. Exceptional experience in communication and interpersonal skills and establishing strong support with colleagues and individuals of diverse cultures and backgrounds gained from working with large Corporate Security Divisions.·

  • Self-directed with ability to work independently
  • Clearly communicate plans and implement actions
  • Experienced in team leadership and promoting team talent
  • Employee Relations
  • Event Staffing
  • Team Onboarding
  • Medical Emergency Response
  • Emergency Response and Management
  • Crowd Control
  • Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Research
Work History
Corporate Security Officer, 11/2019 to 12/XXX0
Allied Universal SecurityAppleton, WI,
  • Maintained security checkpoints at CNN Center, Techwood and other Warner Media locations to secure, screen and control access to employee workspaces.
  • Patrolled and performed security inspection tours at Warner Media facilities and properties.
  • Escorted employees, staff, visitors, and tenants on Warner Media property and parking facilities.
  • Patrolled and performed security inspection tours at Warner Media facilities and properties.
  • Provided security to CNN visitors, and provide information and directions during CNN and Studio events and tours.
  • Responded to various emergency situations at Warner Media locations which included Event crowd control, physical intervention, and medical emergencies.
  • Advised management team of emergency or security incidents for appropriate resolutions and provided detailed Incident Reports.
  • Certification: Adult & Pediatric First Aid/CPR/AED.
  • Certification: ASP Baton, Use of Force and First Responder Certified.
Campus Security Officer, 02/2019 to 11/2019
American Security, L.L.C.Tempe, AZ,
  • Provided consistent access control through verification of employee/contractors' credentials and vehicle decals.
  • Advised Management team of any emergency or security incidents for appropriate resolution.
  • Patrolled and documented security related inquiries from employees and the public/contractors.
  • Monitored security, fire and alarms via centralized electronic interface.
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
  • Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
Staff Ambassador, 04/2016 to 02/2019
Marriott Vacations WorldwideLakeland, FL,

Facilitated pre-game events including on-field Parades, Batting Practice Experience and Group Hospitality Areas. Maintained seat visit programs and ensure gifts/memorabilia were delivered to guests during game duration. Staff Guest Service booth locations throughout ballpark and managed lost and found process.

Answered/filtered questions from Fans on baseball game/events. Anticipated needs and proactively helped staff and guests as needed. Provided resolutions to game day issues in a timely, professional manner.

Utilized practicing knowledge of Ballpark policies to ensure the safety of all guest and employees. Created unified messaging of public relations efforts in conjunction with advertising campaigns by working closely with marketing peers. Responded to requests for information from media or designated appropriate spokesperson or information source.

Guest Relations Coordinator, 04/2014 to 04/2016
The Atlanta BravesCity, STATE,

Created a friendly environment and superior level of customer experience for staff and guests. Provided all phases of customer service on Braves Game Day which included, Braves' promotional information and handouts, escorted guests to reserve seating, provided directions to fans at arena, provided escort service at end of games to designated locations. Responsible for service quality control in The Battery on game days. Assisted in special projects and all other duties assigned by Manager.

Promoted to Staff Ambassador April 2016.

Certified Personal Trainer (ISSA): , Expected in 03/XXX1
International Sports Science Association - Carpinteria, CA
Bachelor of Science Degree: Criminal Justice/Criminology, Expected in 12/2018
Georgia Gwinnett College, School of Liberal Arts - Lawrenceville, GA,

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School Attended

  • International Sports Science Association
  • Georgia Gwinnett College, School of Liberal Arts

Job Titles Held:

  • Corporate Security Officer
  • Campus Security Officer
  • Staff Ambassador
  • Guest Relations Coordinator


  • Certified Personal Trainer (ISSA)
  • Bachelor of Science Degree

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