Offering 20+ years collaborating to create easy to use solutions that meet needs through feedback gathering and synthesis, strategy and planning, storytelling, enablement, iteration, and concise communication. Engage with customers across all account segments, delivering success engagements to Commerce Cloud customers. Provide the right recommendation at the right time, enabling customer value realization at scale. Create successful programs and content to enable Salesforce customer facing teams on Salesforce Commerce Cloud and Experience Cloud ( Community Cloud) and promote customer adoption.
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Non-Profit Experience
Salesforce Ohana Group Leader and Ally, Salesforce Chicago
2016- Present
Salesforce Certified Administrator
Pragmatic Marketing Certified - Level Three (PMC-III)
Salesforce Trailhead Ranger
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