Experienced, remote working, Consumer Service Associate bringing 15+ years of applying exceptional customer service and non-clinical support to varying types of medical teams. Nearly three years of experience with Anthem Blue Cross Blue Sheild in the Member Services department utilizing outstanding conflict mediation, and communication skills to address diverse needs, mainly claims/benefits inquiries. Responsive and resilient team player with adaptable and resourceful mindset. Highly motivated to apply my passion for success, my analytical excellence, and my experience to serve the goals and missions of your team.
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