Consumer Safety Officer resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
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Professional Summary

Qualified Consumer Safety Officer with 4.5 years of experience in Human and Animal Food Inspections. Expert in FD&C Act compliance regulations with training in Seafood HACCP, Preventive Controls Inspection, Acidified foods, and Traceback Investigations. Enthusiastic and eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Clear understanding of prioritizing tasks, skilled in multitasking, and trained in OSAR, FACTS, ORADSS and eNSpect. Motivated to learn, grow and excel.

Master of Arts: Teaching, Expected in 12/2015
Austin Peay State University - Clarksville, TN
  • Graduated with 4.0 GPA
Bachelor of Science: Natural Sciences, Expected in 05/2012
University Of Wisconsin - Superior - Superior, WI
  • Graduated with 3.2 GPA
  • Majored in Biology and Broad Field Science
  • Minored in German and Environmental Physical Science
Associate of Science: Natural Sciences, Expected in 08/2008
Pikes Peak Community College - Colorado Springs, CO
  • Graduated with 3.3 GPA
Recent Accomplishments
  • I conducted 126 Human and Animal Food inspections and 106 investigations. I was involved in inspections classified as OAI (2), VAI (33), multiple environmental sampling assignments, and managed the Total Diet Study assignment for MIN-DO in 2018.
  • I served a 4-month long detail as MIN-DO's Consumer Complaints Coordinator, which required me to coordinate with SCSO's, State Liaisons, OEI Coordinators, Emergency Response Coordinators, and Recall Coordinators frequently.
  • I oversaw three employees while working on MIN-DO's Backlog Project. This resulted in successful auditing 800 complaints.
  • I created training materials and independently instructed newly hired Consumer Safety Technicians, Consumer Safety Officers, and Consumer Complaint Coordinator.
  • I earned a Special Emphasis Program Manager certification and serve as the Veteran Employee Program Representative for MIN-DO's EEO and Diversity Committee.
  • I collaborated with MIN-DO's Quality System Manager, reviewing complaints specific data for the annual QMS Management Review and sharing my understanding and interpretation of this data.
  • Analyzing data
  • Compassion
  • Critical thinking
  • Cultural awareness
  • Fluent in German
  • Microsoft Office
  • Multitasking abilities
  • Team Building
  • OSAR, FACTS, ORADSS, and eNSpect
  • Training and mentoring
  • Verbal and written communication with internal and external stakeholder
Work History
Consumer Safety Officer, 06/2016 to Current
Department Of Health And Human ServicesGlynco, GA,
  • Independently and/or jointly audits, reviews, and evaluates the manufacturing processes of products that the FDA regulates by inspecting human and animal food manufacturing facilities.
  • Prepares concise, factual final reports, memoranda, and other written documentation that supported investigative findings and recommendations.
  • Provides on-the-job training to newer employees with techniques employed in establishment inspections, sample collections (including documentary samples), affidavits, and investigations.
  • Collects samples of FDA products for laboratory testing or as evidence in FDA related cases.
  • Consumer Complaints - Conduct interviews and follow-up communications on reported complaints from consumers that may or may not have incurred physical injury as a result of consuming a suspected product.
  • Recall Audit Checks - Follow up on firms' reported recall process following a recall of products from the market place.
Long-Term Substitute Teacher, 12/2015 to 06/2016
Catapult LearningAntioch, CA,
  • Managed Biology and Physical Science curriculum and classroom operations, including all classroom assignments, student needs and recordkeeping, continuously for six months.
  • Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities.
  • Maintained accurate and current attendance records and assignment sheets to maintain file compliance.
  • Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
  • Collaborated with teaching staff to devise and implement coordinated educational strategies and student support networks.
Substitute Teacher, 04/2015 to 12/2015
Bright Horizons Family SolutonsThe Academy At Manhattan Beach: A Bright Horizons, PR,
  • Delivered diverse subjects for grades K-12, successfully delivering seamless teaching in absence of regular teacher.
  • Taught diverse student population by employing various learning styles and abilities.
  • Supported classroom activities, including tutoring, grading homework and reviewing exams.
  • Maintained in-depth knowledge of course materials to maximize student success.
  • Completed and filed all necessary paperwork for classroom activities, including meal count sheets and attendance logs.
Chemical, Biological, and Radiological Specialist, 03/2008 to 03/2014
U.S. Army Minnesota National GuardCity, STATE,
  • Facilitated training of personnel learning to mitigate environmental hazards and properly use personal protective equipment for battle scenarios.
  • Instructed soldiers on decontamination procedures in case of an attack with biological, chemical, and nuclear agents.
  • Performed Mask Fit Testing to determine proper respiratory protection.
  • Trained to use specialized laboratory equipment, including chemical and radiation detection instruments.
  • Maintained supply records of numerous transactions regarding equipment that was issued to soldiers.
  • Responded to given tasks with speed, efficiency and knowledgeable assistance.

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Resume Overview

School Attended

  • Austin Peay State University
  • University Of Wisconsin - Superior
  • Pikes Peak Community College

Job Titles Held:

  • Consumer Safety Officer
  • Long-Term Substitute Teacher
  • Substitute Teacher
  • Chemical, Biological, and Radiological Specialist


  • Master of Arts
  • Bachelor of Science
  • Associate of Science

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