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Consumer Affairs Representative Resume Example

Resume Score: 65%

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CONSUMER AFFAIRS REPRESENTATIVE
Summary

Highly organized Communications Specialist with 28 years in the communications field. Areas of expertise include , managing, interpersonal communication, administration, marketing, standard office desktop and strong decision-making skills.

Highlights
  • Strong problem solving ability
  • Excellent communication skills
  • Attention to detail
  • Exceptional workflow management
  • Social media knowledge
  • Excellent planner and coordinator
  • Marketing savvy
  • Articulate and well-spoken
Accomplishments

Recipient of "Welch's Seeds Of Success Award" in 2012. The Seeds of Success Awards Celebrate those who deliver exceptional results in an exceptional way. Employee's who demonstrate focus, speed, winning, innovation and engagement.

Experience
Consumer Affairs Representative 10/1998 - Current Welch Foods, INC. Westfield, NY

Principle responsibility is to document all consumer issues via phone and through Welch's website while providing outstanding oral and written communication services along with maintaining a 98% rate in retaining Welch's consumers.

Education
2013 Bachelor of Science: SUNY Empire State College - Business Administration Fredonia, NY
2008 Associate of Science: SUNY Empire State College - Communications Fredonia, NY
2000 Certificate: SUNY Jamestown Community College Jamestown, NY

Telephone Techniques

Calming Upset Customers

1997 Select One: Gannon University - Access 97 I & II Erie, PA
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Resume Overview

Companies Worked For:

  • Welch Foods, INC.

School Attended

  • SUNY Empire State College
  • SUNY Jamestown Community College
  • Gannon University

Job Titles Held:

  • Consumer Affairs Representative

Degrees

  • 2013 Bachelor of Science : SUNY Empire State College - Business Administration
    2008 Associate of Science : SUNY Empire State College - Communications
    2000 Certificate : SUNY Jamestown Community College
    1997 Select One : Gannon University - Access 97 I & II

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