consultant project management for barsrestaurants resume example with 14+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Bartender with more than 6 years experience in a nightclub bar setting. Driven to provide guests with exceptional service and genuine hospitality. Ready to develop skills and experience to enhance my career goals and become part of a management team.
Talented Project Management Consultant highly effective at refining workflow and schedules to enable successful projects. Collaborative leader with a strategic mindset. Strong communication, time management and planning abilities.
Skills
Inventory Management
Supply Ordering and Management
Portion Control
Performance Improvement
Work History
Consultant/Project Management for Bars,Restaurants, 08/2007 - Current Self-employeed – City, STATE,
Established parameters and managed schedule throughout project.
Determined appropriate budgets and oversaw expenses.
Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
Fostered relationships with vendors to promote positive working relationships.
Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Recruited and oversaw personnel to achieve performance and quality targets.
Operations/General Manager, 10/2020 - 10/2021 Turkey Dam – City, STATE,
Managed a collection of 5 nightlife properties and subsequent inventory and venue needs for each separately
Designed and structured all teams and departments
Developed and initiated infrastructural projects, managed costs, and monitored performance.
Fostered relationships with vendors to promote positive working relationships.
Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
Reined in project costs while meeting key milestones.
Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.
Oversaw high profile projects by planning, designing, and scheduling phases.
Eliminated discrepancies in progress by reviewing performance, spend and timeline.
Boosted revenues by coordinating and executing projects and growing inventory diversity.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Made sure company had all licenses, permits, certifications, and made sure they complied with all regulations.
Coordinated and managed facility maintenance and repair services with building/property management company and/or third party service providers/vendors.
Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels.
Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.
Developed new signature cocktails to support bar marketing brand and increase profits.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Customer Service/Waittress/Lead Bartender, 05/2007 - 06/2009 Scott Gertner's Sports Bar – City, STATE,
Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Coached new team members on service techniques and provided scoring through quality assurance program.
Consulted with managers to organize special events and promotions.
Developed new signature cocktails to support bar marketing brand and increase profits.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Stepped up to assist customer service manager with complaints and issues during times of department short staffing.
Took prompt corrective action whenever necessary to maintain the satisfaction and safety of all patrons and staff
Assessed guest demeanor and identified when to call behavior to attention of a bouncer
Upsold daily specials and beverage promotions to exceed daily sales goals.
Customer Service/Lead Bartender, 08/2008 - 04/2009 The Spot Lounge – City, STATE,
Managed bar service and staff
Coordinated bookkeeping and administrative responsibilities
Effectively handled customer complaints and special requests
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Maintained a positive working relationship with fellow staff and management
Set up special events and private parties
Operated cash register and processed customer cash and credit card payments
Promoted positive customer and associate relations through courtesy, service and professional appearance.
Developed new signature cocktails to support bar marketing brand and increase profits.
Education
equipment knowledge: Pre-law/Nursing, law/Nursing, Expected in - University of Houston - Houston, Texas GPA: Status -
Training course Extensive: , Expected in - Texas Southern University, McHenry Community College - Houston, Chicago, Texas, Illinois GPA: Status -
B.A.S.S.E.T: , Expected in - - , GPA: Status -
Training for Intervention Procedures
Excels at upselling (TIPS) Certification
Fine wines expert Mastery of classic cocktail recipes
Congenial
Strong mathematical aptitude Flexible schedule
Alcoholic Beverage Commission
Seller/Server Certification: , Expected in - - , GPA: Status - Created new beverage recipes. Committed to increasing client based of bar/restaurant.
Event planning for bar/restaurant.
Certifications
Bar management Friendly and enthusiastic
Beverage Alcohol Sellers and Servers Gregarious and positive personality,
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Resume Overview
School Attended
University of Houston
Texas Southern University, McHenry Community College
Job Titles Held:
Consultant/Project Management for Bars,Restaurants
Operations/General Manager
Customer Service/Waittress/Lead Bartender
Customer Service/Lead Bartender
Degrees
equipment knowledge
Training course Extensive
B.A.S.S.E.T
Training for Intervention Procedures
Excels at upselling (TIPS) Certification
Fine wines expert Mastery of classic cocktail recipes
Congenial
Strong mathematical aptitude Flexible schedule
Alcoholic Beverage Commission
Seller/Server Certification