consultant resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

A leadership coach, organizational consultant, and corporate executive, I have 20 years of experience with organizational change. I am a community advocate for families and children, demonstrating my passion and commitment to making a difference and positively impacting communities. As a trustee of the Children's Museum of Cleveland, I develop strategies to engage the community and generate enthusiasm for its mission.

I've studied and worked alongside pioneering leaders in the fields of Appreciative Inquiry, Resonant Leadership, Coaching with Compassion, and Emotional Intelligence.

I am the wife of a jazz musician, mother of five glorious children, and a devotee of compassionate leadership as a means of bringing out the best in people to create thriving teams and organizations. I love finding great ways to re-frame work and life, using a unique approach of celebrating the chaos that is often around us and reconsidering our own approach to the challenges that find their way into our lives and work.

Experienced in consulting with customers and other stakeholders to gather requirements, define scopes and set project plans. Capability of managing complex, high-visibility projects. Effective at customer support and relationship development.

  • Client Relationships
  • Strategic planning
  • Budgeting /Financial Planning
  • Change Management Theories and Practices
  • Team Leadership & Development
  • Reporting capabilities
  • Analysis & Evaluation
  • Program Implementation
  • Stakeholder Engagement and Management
  • Organizational management principles
  • Strategic project management
Work History
Consultant, 01/2020 - Current
Verisk Analytics Carlsbad, CA,
  • Consult on leading-edge theory and practice in Appreciative Inquiry, strength-based development and positive organizational change research
  • Advise on strategies to engage in Coaching with Compassion and Appreciative Inquiry to ignite strengths and open to possibilities with groups and individuals
  • Participate in live zoom calls with individuals and teams to facilitate inquiry, planning, design, and implementation on change management
  • Analyze interviews and research to draw out positive core of a group
  • Design, co-create, and write Possibility Statements to reflect the team's core values, mission, and vision as a whole and a collective
  • Consult on content for blogs, podcasts, speaking engagements, team facilitation
  • Co-create, plan and facilitate online course, The Effortless Coach
Executive Board Member, 07/2019 - Current
Children's Museum Of Cleveland City, STATE,
  • Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively engaging a passionate, committed core team in the Museum's move to a new home and capital campaign
  • Continually develop and implement new strategies in collaboration with executive partners to establish and achieve long-term business objectives, providing the Museum with strong and sustainable organizational leadership
  • Engage in strategic planning, budget review and oversight, key decision-making
  • Planned and organized special events, solicited corporate sponsorships and secured key gifts to reach financial targets
  • In collaboration with board, gala and development committees, raised over $1 million in gifts and sponsorships over 4 years
  • Attended events to develop professional network of potential donors
Vice President, Corporate Support, 12/2006 - Current
  • Operate with high integrity, build trust, and earn sustained credibility with internal and external clientele
  • Inspire project teams to promote collaboration and keep members focused on outcomes and deliverables
  • Collaborate with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
  • Resolve conflicts and negotiate agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Lead employees to high performance levels in cross-functional teams and management structure
  • Maintain communication with clients and senior leaders and identify opportunities to deliver added value to client relationships
  • Lead teams in delivery of project outcomes requiring close cooperation among members to share information and develop solutions to meet broad array of deliverables
  • Adjust project plans to account for dynamic targets, staffing changes and operational specifications
  • Update quality control standards, methods and procedures to meet compliance requirements
  • Closely collaborate with project members to identify and quickly address challenges and opportunities
  • Produce various reports monthly and quarterly, updating stakeholders and senior leaders on progress and roadblocks
  • Identify and resolve process issues to encourage smoother procedures, more efficient workflow and meet business objectives, typically around customer service delivery, operational enhancements, cost savings strategies and reporting.
  • Assess financial statements and various departmental reports to evaluate performance, and determine needs and implement changes to meet financial goals
  • Identify the needs of the business, outcomes required and Schedule employees for shifts, taking into account customer activity and trends and employee strengths
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
  • Promote positive customer and employee experience through day-to-day supervision and management
  • Manage cross-functional collaboration to drive team engagement and keep members on course to achieve demanding company targets
  • Build and strengthen relationships across functional leadership areas to keep budget goals and operational plans interconnected and effective
  • Strategically coordinate operations according to objectives and capabilities, effectively allocating resources to meet demands
  • Serve in an instrumental role in several large-scale organizational change management projects (acquisitions, software implementations, corporate restructuring, design projects, budgets, reporting, risk and internal controls)
  • Train, coach, and support staff to ensure smooth adoption of new programs and change requirements
Master of Science: Organizational Development And Change, Expected in 05/2014
Case Western Reserve University - Cleveland, OH,
Status -

Weatherhead’s Master of Science in Positive Organization Development & Change (MPOD) fosters a strategic focus on human relations and factors including economic well-being, social responsibility and environmental sustainability.

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Resume Overview

School Attended

  • Case Western Reserve University

Job Titles Held:

  • Consultant
  • Executive Board Member
  • Vice President, Corporate Support


  • Master of Science

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