Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • Project analysis
  • Reports and documentation
  • Content management system
  • Customer relationship management
  • Planning and coordination
  • Differentiated instruction specialist
  • Interdisciplinary teaching
  • Case management
  • Computer literate
  • Data gathering
  • Problem resolution
  • Crisis management
  • Individual therapy
  • Community outreach
  • Behavioral/cognitive skills development
  • Teaching, tutoring and counseling
  • Business operations
  • Compassionate client care
Consultant, 11/2018 - Current
Verista Portage, MI,
  • Completed statewide projects resulting in more efficiency and lower costs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Performed site evaluations, customer surveys and team audits.
  • Created agendas and communication materials for team meetings.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Identify, report and appropriately follow up on allegations or reports of suspected fraud, participant abuse, neglect, and exploitation.
  • Worked with state agencies, insurance companies, diverse backgrounds, handled escalated calls, managed budgets and wrote reports.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Documented research findings and prepared polished reports highlighting results and potential improvement strategies.
  • Handled any problems or issues during project implementation.
  • Recorded and reported job-related activities, findings, discrepancies, and decisions.
  • Accurately tracked expenses and hours for each project.
  • Established quality standards, created/managed budgets and performed work according to project schedules.
  • Ran daily reports to assess performance and make proactive adjustments.
Master Therapist/Applied Behavioral Analysis Therapist, 10/2014 - 03/2019
Grafton Integrated Health Network Frostburg, MD,
  • Performed comprehensive assessments for each patient.
  • Tracked all incoming patient information, intervention plans and patient responses to treatment.
  • Collaborated with multidisciplinary team to determine effective treatment plans.
  • Led group therapy for students with focus on self-advocacy and empowerment.
  • Managed caseload of multiple sessions weekly using various types of therapies and approaches.
  • Evaluated progress against goals for all patients.
  • Responded to emergency situations and provided crisis support.
  • Created agendas and communication materials for team meetings.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Utilized theoretical approaches to treatment such as Cognitive Behavioral Therapy, Play Therapy, and Narrative Therapy
  • Delivered individualized treatment for children diagnosed with autism spectrum disorders or other behavioral and social challenges using applied behavior analysis principles.
  • Assembled, maintained and analyzed data gathered during student sessions, completed daily treatment logs and consistently submitted timely written and verbal progress reports.
Itinerant Teacher, 10/2008 - 03/2019
Atlantic County Special Services City, STATE,
  • Closely monitored and recorded student progress to create detailed learning plans for struggling students.
  • Led students through safety procedures, including active shooter and fire drills.
  • Tutored children individually and in small groups to help with difficult subjects.
  • Met with parents and guardians to discuss students' progress and areas requiring improvement.
  • Helped learners of all abilities build learning and study skills to promote life-long educational goals.
  • Worked with fellow teachers to develop cohesive educational plans and improve support for diverse students.
  • Participated in educational workshops to learn new techniques to bolster student participation in class.
  • Observed children and recorded activities, maintained daily records and created safe environments during activities.
  • Applied proactive behavior management techniques for classroom discipline.
  • Mentored and counseled students with social adjustment and academic problems.
  • Created lesson plans in accordance with state curriculum and school-wide curriculum standards.
  • Utilized technology resources, including SMART Boards and technological applications to develop lesson plans.
Residential Assistant, 12/2001 - 01/2011
ARC Atlantic County City, STATE,
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
  • Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Provided mental and emotional support to keep clients happy and healthy.
  • Monitored clients' progress to report necessary changes.
  • Managed various daily job tasks, including patient transportation and appointment scheduling.
  • Delivered high level of assistance in general household duties, which included cooking, meal prep and food shopping.
  • Taught independent living skills to assist individuals with such tasks as grocery shopping, activities for daily living and budgeting.
  • Completed daily resident welfare checks and coordinated with facility staff to ensure resident needs were met.
Education and Training
Master of Arts: Psychology, Expected in 01/2017
Touro University Worldwide - Los Alamitos, CA
Master of Arts: Education, Expected in 03/2014
Trident University International - Cypress, CA
Bachelor of Arts: English, Expected in 03/2010
Thomas Edison State University - Trenton, NJ
Associate of Science: Liberal Arts And General Studies, Expected in 05/2009
Atlantic Cape Community College - Mays Landing, NJ
Associate of Arts: English Literature, Expected in 05/2008
Atlantic Cape Community College - Mays Landing, NJ
Additional Information

Published a book for autistic children that teaches them about owning who they are.

Selected Atlantic County person of the year in 2013 for teaching.

Selected team player for 2019 for Public Consulting Group for the Southern New Jersey Division.

Websites, Portfolios, Profiles

Experienced Management Consultant specializing in business operations, compliance requirements and standard procedures. Strategic leader and creative problem-solver. Detailed and effective in taking a project from the beginning stages to completion while meeting or exceeding deadlines.

History of working well with patients of all backgrounds. Effective at leading both individual and group therapy sessions to uncover and explore a wide range of issues. Proficient in successful intervention strategies and evaluation techniques.

Attentive and adaptable Teacher skilled in management of classroom operations. Effective in leveraging student feedback to create dynamic lesson plans that address individual strengths and weaknesses. Dedicated and motivated to encourage student growth through carefully monitored academic progress.

Devoted to helping patients living with mental illnesses adapt to hospital environments. Provide physical, mental and emotional support to meet individual patient needs. Compassionate and dedicated with observant nature and excellent time management abilities.

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Resume Overview

School Attended

  • Touro University Worldwide
  • Trident University International
  • Thomas Edison State University
  • Atlantic Cape Community College
  • Atlantic Cape Community College

Job Titles Held:

  • Consultant
  • Master Therapist/Applied Behavioral Analysis Therapist
  • Itinerant Teacher
  • Residential Assistant


  • Master of Arts
  • Master of Arts
  • Bachelor of Arts
  • Associate of Science
  • Associate of Arts

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