LiveCareer-Resume

consultant resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
  • Knowledgeable about best practices in field, especially effective leadership strategies to motivate employee performance and job satisfaction
  • Well-organized in approaching any problem to investigate causes and determine optimal solutions.
  • Detailed understanding of organizational and regulatory expectations to drive performance.
  • Dedicated Consultant promoting dynamic client oversight, issue resolution and presentation skills.
  • Beginner in Bilingual languages such as Japanese, and successful juggling multiple tasks and projects simultaneously. Excellent business knowledge within [Social Media Marketing].
  • Reliable Key Holder effective at fostering customer satisfaction and increasing positive feedback. Aiming to offer unparalleled commitment to service, sales and reliability. Plans, delegates and follows up on expected tasks, assignments and activities to meet expectations and objectives.
  • Focused Key Holder committed to driving top-level performance and quality service.
  • Enthusiastic and quick-learning with proven history of bringing value to all projects.
  • Supports and prepares team to balance guest experience with necessary operational tasks.
  • Dedicated Key Holder skilled in coordinating employee scheduling and resolving conflict with tact and diplomacy.
  • Proven history of success in maintaining store operations and visual merchandising standards.
  • Understands customer needs to make meaningful suggestions for additional purchases to achieve company goals.
Skills
  • Strong interpersonal skills
  • Customer service
  • Leadership
  • Marketing
  • Microsoft programs
  • Excel
  • Powerpoint
  • Microsoft Word
  • Multimedia
  • Quick
  • Rapport
  • Researching
  • Research
  • Sales
  • Strategy
  • Vision
  • Flexible
  • Teambuilding
  • People skills
  • Decision-making
Education and Training
CUNY Queens College Flushing, NY, Expected in : East Asian Studies - GPA :
Arundel High School Gambrills, MD Expected in 2019 High School Diploma : - GPA :
Experience
Hcl Technologies Ltd. - Consultant
Lancaster, PA, 05/2019 - Current
  • Increasing brand awareness Serves as the face and voice of the brand amongst the social media platforms: Instagram, Twitter and Snapchat
  • Providing tools, corrections and strategies to increase followers/likes on social media platforms through Instagram, Twitter and Snapchat
  • Providing specific examples, samples, and actual posts that can assist with increased followers/likes
  • Providing a portfolio/report of sample posts, corrections, pointers, and strategies to increase our followers/likes
  • Researching other organizations and put together strategies to use to help our platform grow
  • Design and implement social media strategy to align with business goals
  • Develop capabilities to produce creative and effective campaigns
  • Developing and implementing a comprehensive strategy to maintain and ensure consistency of the organization’s brand
  • Developing and implementing a marketing campaign for the organization on Instagram
  • Research, edit, write and develop high-impact social media content including copy, graphics, videos and other multimedia formats that effectively informs and engaging in external audiences and supports campaigns.
  • Listened to clients' needs and assisted with identifying and securing appropriate services.
  • Established quality standards and performed work according to project schedules.
The Luxottica Group - Key Holder
Newark, DE, 08/2019 - 02/2020
  • Upheld company standards for merchandise presentation
  • Ability to work in a fast-paced environment and deal with pressure in meeting sales goals
  • Performed, supported and supervised store opening and closing procedures including bank deposits and securing store
  • Assisted with training and supervision of staff to develop and maintain store selling, customer service skills and product knowledge
  • Accomplished sales goals by engaging customers, providing exemplary service and promoting special items
  • Fostered service and selling culture to exceed customer expectations and build enduring consumer relationships
  • Managed stock demands, employee shift schedules and opening and closing procedures and adapted professionally to all unexpected changes
  • Partnered with store leadership team to learn and understand all management processes and reports
  • Enhanced sales by implementing merchandising and promotional improvements
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
  • Increased sales on consistent basis by developing key customer relationships
  • Taught junior employees how to meet operational and sales goals with proactive strategies
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues
  • Processed credit card payments and counted back change and currency with accuracy
  • Delegated tasks to employees based upon individual strengths and experience in [Credit Card].
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Martin Management Group - Cashier
Huber Heights, OH, 06/2019 - 08/2019
  • Strong interpersonal skills with the ability to quickly build rapport and credibility
  • Utilized applied learning to evolve as a business leader and improve store results
  • Ensured operational tasks and procedures are successful as well as opening and closing routines are completed, all while keeping the customer at the center
  • Excellent service and hospitality skills Entrepreneurial spirit with the ability to work a variety of hours, including evenings and weekends Provided customers with fast, friendly, accurate and safe service while processing checkout transactions
  • Ensuring our customers have a fun and enjoyable shopping experience through effcient customer service
  • Promoted company programs through donations Upheld company standards for merchandise presentation through the front-end
  • Provided customers with fast, friendly, accurate and safe service while processing checkout transactions
  • Responsible for providing an exceptional customer experience through offering assistance when needed
  • Ensuring product is on the floor and sized appropriately, and all customers have a quick and efficient cash wrap experience
  • Acknowledge customers, help locate product and provide solutions
  • Interacts with others in an accepting and respectful manner
  • Remaining positive and respectful, even in di cult situations Promoting commitment to the organization’s vision and values
  • Projecting a positive image and serves as a role model for others.
  • Operated cash register, collected payments and provided accurate change
  • Assisted Cashiers with completing end-of-day counts and securing funds to prevent loss or theft.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Worked closely with front-end staff to assist customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Assisted customers with account updates, new service additions and promotional offers
  • Resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Inspected items for damage and obtained replacements for customers.
Additional Information
  • AWARDS , Cum Laude Member of the National Art Honor Society

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Resume Overview

School Attended

  • CUNY Queens College
  • Arundel High School

Job Titles Held:

  • Consultant
  • Key Holder
  • Cashier

Degrees

  • Some College (No Degree)
  • High School Diploma

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