Forward-thinking executive with 43-year record of driving needed change in sales operations to boost operations and meet changing demands. Equipped to build High-Performance Teamstransform teams at all levels to maintain responsiveness and meet operational challenges head-on. Born connector and tactical leader with diplomatic nature and tenacious approach.
Performance-oriented and accomplished Business Coach offering proven operations management and strategic planning expertise honed in sales environments. Successful background building and leading results-driven teams to meeting and exceed business targets. Solid human resources and business management expertise.
President & Consultant of Broadway One, Inc., a privately-held consulting company serving small to large businesses in various industries internationally. Founded company in May 1992 with the vision of creating a management, marketing, venture finance, and consulting company.
I have managed full budgeting, banking relations, P&L, cash flow, insurance requirements and sales management.
Provide international coaching expertise to various companies in the United Kingdom, Scotland and North America.
Directed general operations for all divisions, supervised the national sales operations and divisional support services, delivered marketing development, materials and strategies, and supported all front-end growth and back-office services & customer care.
Featured in Tom Peter's 1996 newsletter “In Search of Excellence” for our uniquely empowering work environment, self managed work teams and our flat organizational structure while producing outstanding results in sales and profits.
For the past 4 years, I have provided In-House Coaching to 8-10 businesses per year in the UK, Scotland and North America. This is a monthly engagement whereas I coach the entire business on how to become a High Performance Team. In 2019, my clients in total have achieved over £60,000,000 (GBP) in sales with anywhere from 10 - 60 team members. My involvement covers the entire realm of business including strategy development, sales, finance, manufacturing, operations, warehousing, distribution, leadership, accountability, team and individual growth initiatives and importantly board level leadership coaching. Many of the companies that I have or am coaching have achieved record sales and profits as a result of applying the best practices which I have developed teach them.
Developed the business and marketing plan, financial controls and systems for a multi-clinic medical operation in Texas. Assisted them in the registration of several patents for their proprietary protocols. Coordinated the development of a proprietary software solution specific to their clinic and captured the data needed for further medical research. In conjunction with their legal counsel, developed licensing agreements, target markets, marketing campaigns and funding solutions to roll out their intellectual property to clinics in North America, Europe, and Asia. Once funded, the enterprise will grow to $50 million dollars within the first five years of operation with 15%-20% net margins.
At the request of the Governor's Office of Economic Development of South Dakota, developed a startup business plan for a produce packaging and fulfillment business, including an Executive Summary and complete business, funding and equity, marketing and leadership organizational plan. Assisted in raising $1 million dollars in seed capital. The company has progressed to round II of equity funding.
Founded a real estate development company to purchase, design and develop commercial and residential real estate, including office buildings, retail strip centers, single and multi-family housing. Developed the business, marketing, and funding plan and successfully raised over $1 million dollars in equity capital to launch the enterprise. After developing a successful portfolio of properties, I developed an exit strategy with other equity partners, selling all properties within the portfolio for a40% cash annualized return.
Founded RMR Industries for the purchase of a failing high-end store fixture-manufacturing firm in Minnesota. Sourced the financing for the entire operation and developed the acquisition strategy, business and the equity plan, and debt structuring. Conceived the turnaround plan which included hiring all new employees for the manufacturing sector while keeping the engineering and administrative staff from the former company. Assisted in the development of the training program for new hires in South Dakota and implemented TQM within the entire operation. Established and maintained client relationships with Macy's, Bloomingdales, Dayton's, and the May Company. Within the first year, i turned the company from a six-figure loss into a medium six-figure profit by streamlining all operations and increasing sales to sufficiently absorb the manufacturing overhead. Within the following five years, was instrumental in increasing company revenues from $2 million upon acquisition to $13 million and achieving #68 on the Inc. magazine list of the fastest-growing privately held companies.
Within RMR Industries, created an installation company, a Redi-Built wall manufacturing, and installation division and a restaurant rebuild and retrofit, division. The company was recognized by INC. Magazine as one of the 500 Fastest Growing privately held companies in the United States over a five year sustained period reaching # 68 and having achieved over 122% compound annual growth
As Chief Operating Officer, responsible for new business development, process engineering, cost controls, new initiatives, strategy and vision execution.
Reports to Dr. Delore Zimmerman, Ph.D. as President of the Organization
Initiatives that have been driven include:
Implementation of a cost accounting and central project management repository system
A community-based wind farm with Praxis as the primary “pivot point' in coordinating all aspects of the initiation, development, and ultimately the funding and long term landowner profits. $360M Institutional Investment
Developed a Research & Development Park model owned and operated by Praxis Strategy Group
Assist in the development of the Heartland Development Bank. This model will invest in infrastructure, agribusiness, technology, broadband, manufacturing, rural health care, and many potential new business ventures. This will be a Public/Private enterprise bringing government and private investment together in a Public/Private/Partnership.
Engaged, advised and created the strategic positioning for a HealthEFirst Software to present at the ‘World's Best Technology” conference in Texas in March 2009. This company was chosen as 1 of 100 to make its presentation to the investment community. Over 10,000 projects were screened to present as this top technology conference in the United States for new and innovative products.
Analyzed gaps in talent and expertise within the organization and facilitated Strategic Alliances with several world-class consultants to provide clients with a more complete range of consulting and services.
Developed a targeted marketing system with specific metric's that included a coordinated effort of press releases, television infomercials, radio, answering systems and websites for a medical practice that increased web traffic from 250,000 visits to 705,000 within one month and accounted for over $40,000 in additional measurable revenue for that period.
I began my career as a commissioned sales person before advancing to sales trainer, sales manager, General Manager and then President/COO of the company
I developed the business/execution plan, cash flows, human resources plan, and scheduled roll out for a new concept retail division in shopping centers, which would come to include office products and gifts. Grew company to 21 locations and 43 season locations in a 4 year period.
Bachelor's Degree in University Studies – a self-directed program with an emphasis in business, economics, management & finance North Dakota State University, Fargo, ND
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