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TJ
CONSULTANT
Summary

Dynamic and holistic people professional offering 9 years' progressive leadership experience with mission-driven businesses and social change organizations. Creative thinker with proven track record of planning and executing initiatives strategically designed to build awareness, increase engagement, increase competitive advantage, and win on behalf of women and BIPOC communities. Demonstrated expertise as relationship builder, trainer, strategist, and manager.

Skills
  • Strategic planning
  • Community organizing
  • Campaigning
  • Coaching
  • Brand building and awareness
  • Presentations and demonstrations
  • SMART goals and priorities
  • MOCHA model
  • Experience curation
  • Compass of Reactions
  • Zones of Comfort
  • Theater of the Oppressed
  • Public speaking
  • Professional-level Spanish proficiency
  • Public narrative
  • Emotional intelligence
  • Crucial Conversations
  • Courageous Conversations
  • Active listening
  • Mindfulness
  • Project management
  • Social media
  • Salesforce
  • G Suite
Experience
Principal Consultant / Fenyx Consulting LLC - Oakland, CA11/2017 - Current
  • Developed the digital and in-person impact design strategies for various partners.
  • Managed partners' digital marketing strategies (including social media, blog, and newsletter) to meet partner goals and objectives.
  • Researched partners and competitors to ascertain information useful for developing focused marketing solutions.
  • Hired and led a team of designers, copywriters, and researchers to consult on digital projects.
  • Designed retreat experiences on behalf of various partner organizations.
  • Evaluated effectiveness of retreats by surveying participants and collecting before-and after-data showing training impact.
  • Partnered with an organization to build the organizing capacity of its staff and fellows to strengthen partnerships with local district and charter school communities.
  • Coached and developed women and BIPOC entrepreneurs as brand ambassadors of their respective initiatives.
  • Collaborated with other consultants to develop solutions on behalf of partners.
  • Increased community engagement at local advisory board meetings through community outreach initiatives designed to strengthen relationships between partner and community.
  • Organized and planned community experiences to establish community relationships and maximize partner engagement strategies.
Senior Manager, Canvassing Programs (Temporary) / Innovate Public Schools - San Francisco, CA01/2018 - 07/2018
  • Set up a system to recruit and hire canvassers, and executing it effectively and efficiently.
  • Managed a regional team of 6 canvassers, including addressing attendance and performance issues promptly and effectively.
  • Proposed a new organizational structure to better deploy canvassers.
  • Developed schedules and strategies to deploy canvassers to achieve campaign goals, with a primary focus on place-based canvassing (e.g., grocery stores, parks, community events, etc.).
  • In collaboration with our parent organizers, the canvassing team, and parent organizers was able to gather 426 signatures for a petition for a new school in San Francisco.
Warm Line Counselor / Mental Health Association Of San Francisco - San Francisco, CA09/2017 - 03/2018
  • Answered incoming calls and instant messages, and responded to voicemails when calls were missed
  • Used active listening and peer counseling skills to understand the caller's needs and respond appropriately
  • Gathered and recorded demographic and other survey information
  • Kept detailed documentation of all calls and instant messages using the iCarol database program
  • Responded to crisis and high-risk calls, when they occurred, according to MHASF procedures
  • Attended and participated in regular Warm Line staff meetings and 1-on-1 supervision meetings
  • Debriefed challenging calls, chats, and other situations as needed, and made use of on-call supervisor support
  • Adhered to and supported the implementation of all policies and procedures, including confidentiality agreements
  • Participated in maintaining the cleanliness and organization of the shared call center space.
Associate Director / Rocketship Education - Redwood City, CA04/2015 - 07/2017
  • Established strategic partnerships and led the organizing efforts for one of the largest parent-led candidates forums in San Jose, CA; more than 1,100 parents were in attendance.
  • Curated multiple residential and daylong leadership development retreats to support the growth and development of staff, parents, and educators.
  • Supported leadership training for Community Engagement and Parent Leadership teams.
  • Collaborated with principals, community engagement staff, and network staff to bolster the engagement of parents at local school sites.
  • Promoted mental and emotional wellness amongst staff through providing ongoing workshops and coaching opportunities.
  • Developed and administered budgets as part of overall financial leadership.
  • Led strategic planning for Parent Leadership department and coordinated resources across programs.
  • Devised and implemented strategies to promote organizational growth and improve standards and initiatives.
  • Provided leadership to a core team of 4 personnel through coaching, feedback, leadership training, and performance management.
Community Organizer / Faith In Action Bay Area - San Francisco, CA08/2012 - 03/2015
  • Led canvassing efforts in 2012 and 2014 to build community support for Proposition 30 and Proposition 47 statewide ballot initiatives.
  • Planned and managed community meetings, public forums and outreach events.
  • Recruited, trained and oversaw organizational volunteers from interfaith organizations, including from the Jewish, Catholic, Protestant, and Islamic faith communities.
  • Catalyzed community violence prevention efforts by partnering with local faith leaders and initiating community violence prevention walks and ongoing accountability meetings with SFPD
  • Conducted interviews with people from target populations to listen to concerns and amplify group's voice.
  • Recruited and organized more than 50 volunteer community leaders across SF during tenure as organizer.
  • Collaborated with local educators, CBO leaders, and union officials to develop a community listening project aimed at closing the opportunity gap amongst underserved students in K-12 education across SF.
Canvass Manager / The Fund For The Public Interest - Washington, DC08/2011 - 08/2012
  • Managed recruiting and screening processes for potential canvasser candidates.
  • Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
  • Promoted Clean Air Defense Campaign directly to over 7,000 voters across DC, Pennsylvania, and Virginia.
  • Worked in urban, suburban and rural areas to fundraise on behalf of national environmental and public interest research groups, including Environment America, Sierra Club, and The League of Conservation Voters.
  • Managed staffs of up to 30 canvassers during each campaign cycle.
  • Walked 5-7 miles daily to train new hires, obtain signatures, and fundraise.
  • Gained signatures on petitions by accurately and efficiently educating voters on issues.
  • Focused and observant of individuals' verbal and non-verbal communication cues such as tone, inflection and body language.
  • Held each team member accountable for achieving campaign and performance goals.
Education and Training
University of North Carolina At Greensboro - Greensboro, NC05/2011Bachelor of Arts: African American Studies
Antigua Plaza Spanish Language School - Antigua, Sacatepéquez, GuatemalaSome College (No Degree): Spanish
Activities and Honors
  • Co-Chair, The Association of Black Business and Arts Organizations (ABBAO)
  • Secretary, Malonga Arts Residents Association
  • Member, Bay Are Organization of Black Owned Businesses (BAOBOB)
Extracurricular Activities
  • Biking
  • Creative Writing
  • Billiards
  • Meditation
  • Music
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Resume Overview

Companies Worked For:

  • Fenyx Consulting LLC
  • Innovate Public Schools
  • Mental Health Association Of San Francisco
  • Rocketship Education
  • Faith In Action Bay Area
  • The Fund For The Public Interest

School Attended

  • University of North Carolina At Greensboro
  • Antigua Plaza Spanish Language School

Job Titles Held:

  • Principal Consultant
  • Senior Manager, Canvassing Programs (Temporary)
  • Warm Line Counselor
  • Associate Director
  • Community Organizer
  • Canvass Manager

Degrees

  • University of North Carolina At Greensboro - Greensboro, NC 05/2011 Bachelor of Arts : African American Studies
    Antigua Plaza Spanish Language School - Antigua, Sacatepéquez, Guatemala Some College (No Degree) : Spanish

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