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Consultant Resume Example

Resume Score: 80%

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CONSULTANT
Professional Summary

Experienced hands-on IT Director with 20 + years of experience developing and implementing solutions in dynamic environments including NonProfits and Educational Institutions. Excellent reputation for resolving problems, improving customer satisfaction, driving overall operational improvements. Consistently saved costs while increasing profits and securing environment.

Skills
  • Windows
  • VmWare
  • Linux
  • Azure
  • AWS
  • Office 365
  • Technical Support
  • Project Management
  • System Monitoring
  • Information security technology
  • Cloud services
  • Cloud implementation
  • Cloud hosting
  • Cloud-based environments
  • RPA
  • Automation
  • Network Assessments
  • Vulnerability Management
Work History
ConsultantCompany Name - City, State09/2019 - Current
  • Strategic Technical Consultant to various industries including Education, and NonProfits.
  • Led educational training exercises on LMS platforms including but limited to Moodle, Blackboard and Google.
  • Created service level agreement for IT operational functions including help desk operations.
  • Developed strategic component development plans to support future projects.
  • Collaborated with clients to develop and shape budgets, processes, business intelligence and strategies.
  • Advised and helped clients transition on premise environments to cloud platforms such as Azure, AWS, GCP, Office 365 and GSuite.
Head of Information TechnologyCompany Name - City, State04/2017 - 09/2019
  • Led cross functional teams and supported remote regions in development efforts, establishing standards, determining specifications and creating Service and Operational Level Agreements (SLA) and (OLA)
  • Responsible for design, development, automation and implementation Microsoft Azure Infrastructure, Disaster Recovery and Security
  • Analyzed network security and current infrastructure to assess areas in need of improvement and developed solutions
  • Managed use of various types of databases and configured, installed and upgraded new ones
  • Coordinated projects in Systems Design, including defining scope, managing milestones and maintaining strong relationships with all stakeholders
  • Instrumental in helping organization achieve ISO 27001 Certification and GDPR compliance
  • Responsible for ensuring application uptime and vulnerability remediation and scanning
  • Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients to ensure compliance requirements such as SOX and SOC1 were upheld

(Reason for leaving - Company was acquired)

Director of Information Technology and Cloud OperationsCompany Name - City, State12/2015 - 04/2017
  • Oversaw on-site, off-site teams of up to fifty professionals working on diverse IT projects
  • Worked with strategic customers as an advisory architect and developer on engineering solutions of significant scale/volume/complexity on Azure
  • Transformed capacity and performance activities from reactive to proactive, enabling improved visibility for service providers and customers
  • Developed, maintained and provided technical expertise in order to transfer knowledge, information to clients and service providers
  • Developed tools to deploy, manage, monitor and troubleshoot cloud based systems for the cloud and on premise environments
  • Improved Cloud System and on premise up-time to 99.9%

(Reason for Leaving - Company was acquired)

IT Director - Lead TechnicianCompany Name - City, State12/2010 - 04/2013
  • Assisted clients in finding various opportunities for success.
  • Supervised end-user support efforts, designing policies to establish consistent service guidelines and reliable ticket resolution.
  • Provide technical support and guidance to Educational and Non Profit Institutions.
  • Advised on LMS platforms and helped design courses for teachers and administrators.
  • Developed and tested new product offerings prior to release to assist development team in bug identification.
Previous Education and Non Profit Roles

Baruch University - IT Administrator

Freedom Institute - IT Administrator

Education
Master of Science: Cyber SecurityThomas Edison State University - City, State2019
Bachelor of Arts: PsychologyThomas Edison State University - City, State2006
Ph.D.: Computer Information SystemsWalden University - City, StateExpected in 06/2024
Certifications
  • Azure Certified
  • AWS Cloud Practitioner
  • Google Certified Educator
  • VCADCV (VMware Certified Associate Data Center Virtualization)
  • ITIL Foundation
  • LSSWBC (Lean Six Sigma White Belt Certified)
  • PME (Management & Strategy Institute)
  • ACA (Apple Certified Associate)
  • MTA (Microsoft Technology Associate, Security)
  • SFC (Scrum Fundamentals Certified)
  • HIPAA (Advanced HIPAA Training)
  • CHITSP (Certificate of Health IT Security Proficiency)
  • Fortinet NSE4
  • Splunk (Certified User)

Recent Bootcamps Completed

  • PMP
  • CISSP
  • F5
Affiliations

Boys and Girls of Boston - Provide IT Consulting Support

Founder of Urban Moment - Non Profit for Childhood Development

Teaching Follow - Cybrary Online

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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Thomas Edison State University
  • Walden University

Job Titles Held:

  • Consultant
  • Head of Information Technology
  • Director of Information Technology and Cloud Operations
  • IT Director - Lead Technician

Degrees

  • Master of Science : Cyber Security
    Bachelor of Arts : Psychology
    Ph.D. : Computer Information Systems

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