Concierge Receptionist For Assisted Living resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

  • Strong organizational skills
  • Adaptive team player
  • Superb interpersonal skills
  • PC proficiency in MS Office.

  • Active listening skills
  • Telecommunication skills
  • Fluent in creole and French
  • Multi-line switchboards
Concierge/Receptionist for assisted living, 06/2004 - 07/2013
Wyndham Hotels & Resorts Inc. Aspen, CO,
  • Concierge /Administrative assistant for independent retirement living.
  • Received callers at establishment determine nature of business and directed callers to destination.
  • Perform variety of clerical Duties and other duties pertinent to establishment.
  • Maintains accurate emergency, key personal, medical contact information.
Supervisor/scheduler for 17 HHA, 04/2007 - 07/2009
Beacon Hospice Inc City, STATE,
  • Established the working schedule for 17 Home Health Aids staff
  • Manage office payroll including review, approval and delivery of time sheets by the HR department.
  • Help develop creative approaches to support an active HHA Team
  • Demonstrated working knowledge of computer systems, including Suncoast Solutions,.
Guest Services Agent, 04/2005 - 11/2006
Ritz Carlton Hotel City, STATE,
  • Reviewed accounts and charges with guests during the check out process.
  • Posted charges, such those for rooms, food, liquor, and telephone calls, by using Fidelio computer system.
Live-in Counselor/Activities assistant, 08/2001 - 04/2005
Newton Wellesley Weston City, STATE,
  • in a group home for six mentally challenge adult Managed household inventories including purchase of food and control of medications and supplies inventories.
  • Conduct mental status assessments; write incident reports and notes in communication log.
: Criminal Justice, Expected in 2010
Boston University - Boston, MA

Graduated Coursework Forensics behavior, crime and punishment, criminology, victimlogy. Woman transition

Bachelor Science: Hospitality Management, Expected in 2005
Lasell College - Newton, MA

Course of interest: Professional communication, Strategic event planning, Financial/managerial Accounting, Labor Relation, legal environment business. Organizational Behavior. Research topics: Employee Motivation

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Resume Overview

School Attended

  • Boston University
  • Lasell College

Job Titles Held:

  • Concierge/Receptionist for assisted living
  • Supervisor/scheduler for 17 HHA
  • Guest Services Agent
  • Live-in Counselor/Activities assistant


  • Bachelor Science

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