I’m an Office Administrative expert. I enjoy generating new ideas and devising feasible solutions to broadly relevant problems. My colleagues would describe me as a driven, resourceful individual who maintains a positive, proactive attitude when faced with adversity. Currently, I’m seeking opportunities that will allow me to develop and promote my knowledge and expertise. Specific fields of interest include Office Administrator, Secretary.
Skills
Social media networking
Hospitality
Community relations
Training and mentoring
MS Office
Team building
Friendly, positive attitude
Experience
06/2020 to Current
ConciergeHyatt Hotels Corp. – Chapel Hill, NC,
Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Provided excellent service and attention to customers when face-to face or through phone conversations.
Prepared invoices for guests, delivering to rooms on day of check-out and answering follow-up questions.
Updated front desk's concierge book to maintain most relevant visitor information.
Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
Scheduling Mandatory team meeting.
Package Log and Package notification system • Key Handling (Logs, Releases, Access, Storage) Key link.
Creating an incident report and following up with Operation.
Processing pays roll of the employees to the HR department.
Process the Elevator, Parking lot and conference room request by requester.
09/2019 to 03/2020
Warehouse AssociateHub Group, Inc. – Toledo, OH,
Packed and labeled merchandise to prepare for loading and shipment to customers.
Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
Moved boxes, containers, and pallets with special-purpose equipment to meet demanding production targets.
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Established and maintained good relations with customers, vendors, and transport companies.
Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Received deliveries, scanned packages, and updated orders in internal database.
Arranged items on store racks and shelves, checking correct location and prices.
Generated warehouse shipping documents, packing lists and invoices.
Examined packages and goods for damage and notified vendors of replacement needs.
Identified safety hazards and notified management to determine proper resolution of issues.
Satisfied reporting requirements with timely and accurate logging of daily activities.
Managed warehouse system updates to increase productivity and reduce errors.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
Labeled customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
Logged unit quantities and entered data into inventory database.
nventoried items with daily cycle count and monthly audits and investigated discrepancies to maximize data accuracy.
08/2018 to 08/2019
Office AdministratorMyhr Partner – Aston, PA,
Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
Replenished office supplies, placing new orders for restocking to maintain inventory.
Documented and routed business correspondence to manage office paperwork.
Processed financial documents, contracts, expense reports and invoices.
Automated office operations by managing client correspondence, records, contracts, and data communications.
Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team productivity.
Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
Monitored and tracked project performance data with spreadsheets to generate reports and keep management informed of important trends.
Recorded meeting minutes for documentation purposes and disseminated to personnel.
Oversaw workforce management and staff scheduling to keep office operations running smoothly.
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