Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Administrative professional with assistant management experience and exceptional people skills. Versed in re-organization and operations. Desires a challenging in th Spa and Hospitality industry.

Core Qualifications
  • Microsoft Office
  • File/records maintenance
  • Computer proficient
  • Training and development
  • Budgeting
  • Client Relations
  • Customer Service
  • Inventory and Supplies
  • Price Comparisons and analysis
  • Cold Calling
  • Advertising and Marketing
Concierge , 03/2015 - Current
Kimpton Hotels Winston Salem, NC,

Answered multi-line phone system with approved greeting, Scheduled clients reservations, Greet clients and guide them through the spa, Used operating system effectively to make all aspects of the spa/salon run efficiently,Provided a positive, outgoing and energetic atmosphere, Educated clients about retail lines, recommend products to clients when appropriate, Conducted analysis to keep track of employee sales, Monitored multiple databases to keep track of all company inventory, Suggested and executed creative new marketing initiatives, Processed client intake forms, Reported daily sales to sales team and management, Kept spa tidy, restocked items, and kept track of necessary stock

Nanny, 10/2013 - 11/2014
2 Fellas & A Big Vehicle Broken Arrow, OK,

Supervised and cared for two children, ages one and six, Maintained a parent approved daily schedule that included educational and child development activities, Preformed light housekeeping and nutritious meal preparation with consideration of any dietary needs, Used extensive art background to design age appropriate craft activities, Performed all child personal hygiene care including bath time and potty training,Closely monitored children's play activities to verify, Disciplined children based on the structure set by parents/guardians to promote positive behavior, Provided daily updates of children's progress.

Hostess, 06/2013 - 09/2013
Beaver Creek Ski Resort Beaver Creek, CO,

Warmly greet guests, bid a tender departure, and invite to visit again.

Run waitlist, gauge kitchen, servers and general dining room performance.Ensure that requirements for all guests are met; including small children, disabled or food allergic guests. Create new settings as per requirements and clear additional settings if not needed.

Assistant manager of office services, 05/2012 - 01/2013
Hyatt Dublin, OH,

Assisted Lawyers and Legal secretaries with daily clerical tasks in a fast paced office. Proofread and reproduced documents including reports, legal briefings, and spreadsheets. Preformed data entry of all shipping orders and vendor invoices. Scheduled and planned office meetings and events Organized and maintained confidential client files Led the training and management of office interns. Operated the front desk, providing client services in person and on the phone.

Administrative Assistant to the Director of Special Events, 07/2011 - 05/2012
Sedgwick Claims Management Services, Inc. Wausau, WI,

Developed, coordinated and executed special university events such as the annual. Convocation, holiday parties, and guest lectures Implemented email formats and spreadsheets which increased office productivity. Acted as a liaison to other university departments. Maintained database of Faculty, Donor, and Board of Trustees information. Brokered partnerships with local vendors and conducted price comparisons. Designed original event materials including invitations, programs and menus.

Front Desk Attendant, 07/2011 - 01/2012
Massachusetts Institute Of Technology City, STATE,

Provided weekend front desk coverage and phone reception at Maseeh Hall. Sorted and distributed all mail and packages, both incoming and outgoing. Resolved resident complaints within scope of authority and referred the matter to management if required. Maintained database of student information.

Administrative Assistant, 11/2010 - 07/2011
Professional Staffing Group City, STATE,

Provided front desk and reception coverage to Real Estate agencies, Law Firms, and Transportation Services. Assisted a research project for a Health Services company and Educational Travel Company. Provided office assistance to Boston Health Care for the Homeless by imputing patient data. Provided five star customer service at registration tables for various conferences.

600 hr. Esthetics Program: Esthetics, Expected in September '15
Elizabeth Grady School of Esthetics and Massage Therapy - Medford, Ma
Associate of Arts: Liberal Arts, Expected in May '12
University of Massachusetts - Boston, MA
GPA: GPA: 3.7

Liberal Arts GPA: 3.7

Bachelor of Arts: Graphic Design, Expected in May '10
Massachusetts College of Art and Design - ,
GPA: Founder of the Multi-Cultural Student Association | Received Massachusetts College of Art scholarship GPA: 3.0

Graphic Design Founder of the Multi-Cultural Student Association | Received Massachusetts College of Art scholarship GPA: 3.0

: , Expected in May '07
Savannah College of Art and Design - ,

Academic, Adobe CreativeSuites, Arts, Clerical, Conference and Event Planning, Client Customer Service, Data Entry, Correspondence/Filing, Microsoft Suite, Organization and Operational Management, Reception, Research, Shipping and Receiving,Typing: 60 WPM

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School Attended

  • Elizabeth Grady School of Esthetics and Massage Therapy
  • University of Massachusetts
  • Massachusetts College of Art and Design
  • Savannah College of Art and Design

Job Titles Held:

  • Concierge
  • Nanny
  • Hostess
  • Assistant manager of office services
  • Administrative Assistant to the Director of Special Events
  • Front Desk Attendant
  • Administrative Assistant


  • 600 hr. Esthetics Program
  • Associate of Arts
  • Bachelor of Arts

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