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Computer Tech Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Technical Support Representative skilled at resolving complex customer service issues in a timely manner. Solution-oriented, highly analytical, and a resourceful candidate with over 20 years of technical troubleshooting end-user service, and network development experience. Demonstrate skills in implementing technical solutions. Proven ability to solve issues through the application of highly developed problem solving skills.
Highlights
  • Troubleshooting proficiency
  • Exceptional telephone etiquette
  • Patient and diligent

 


  • Vast technical knowledge
  •  Dean’s list for GPA of 3.5 or above
  • MS Office proficient

 


Accomplishments
President's List - 1997
Dean's List - 1997
Experience
2000 to 07/2004 Computer Tech Southwest Computer Services | City, STATE,
  • Assess, repair and maintain computers for companies and individuals. At the time of this position I worked directly for a  company repair shop. My job was to use tools and technology to maintain computers at optimal operating levels, and make repairs. I used specific tools to diagnose issues; make recommendations for repair, or replacement to customers, and test any new parts that are installed.
08/1996 to 2000 Computer Tech Computer Systems Analyst | City, STATE, As a computer repair technicians my job was to assess, repair and maintain computers for companies and individuals. In this company I was assigned jobs and traveled to the customer's location. I used tools and technology to maintain computers, make repairs, remove or install new computers, network systems, install software. I used specific tools to diagnose issues, and make recommended repairs or replacement. I test any new parts that are installed.
09/1990 to 05/1996 Team Supervisor of 11 - IS Inventory Control Specialist City Of Detroit | City, STATE,
My job required me to compiles and maintains records of quantity, type, and value of material, equipment, merchandise, supplies stocked in establishment. I was to count computer equipment that was in use and dormant stock and posts totals to inventory records, manually then to computer. Compares inventories to office records and record findings.
Then verify clerical computations against physical count of stock and adjusts errors in computation or count. I'd investigate and reports reasons for discrepancies. Prepare reports, such as inventory balance, and shortages. Prepares list of depleted items and recommends survey of defective or unusable items.
Education
Expected in 1997 Diploma | Computer Repair and Technology National Institute of Technology , Southfield Township, Michigan GPA:
Assess malfunctions of computer hardware, install and run antivirus program applications for the purpose of determining threats to system and to appropriate actions to maintain stability to computer and network operations Assess malfunctions of computer hardware and software for the purpose of determining appropriate actions needed to maintain stable computer and network operations Remove old terminals, install PC, peripherals, network equipment, and software. Troubleshoot, perform diagnostic testing for the purpose of maintaining safe and effective district and site operations including classrooms, libraries and computer labs. Procure equipment, supplies and materials for the purpose of maintaining availability of required items for completing jobs adequately. Repair computer, peripherals, network equipment and software, requiring specialized computer and electronic repair skills for the purpose of maintaining a safe and functional operating condition. Request quotes to provide cost information, purchase and secure items. Transport and deliver a variety of items for the purpose of providing materials and or equipment to shops for repairs. Perform diagnostics testing for the purpose of overall health of computer. Perform installation, testing, configure, network PC's for the purpose of meeting the computer processing needs of the users. Warehouse computer parts, supplies and material for the purpose of establishing an inventory of items commonly required to repair computers and hardware. Companion/caregiver - 2009-2015 Employment Sabbatical due to long term illness of family members, and to care for minor child Computer Tech
Expected in Certificate Diploma | Computer Technician National Institute of Technology, Southfield, Michigan GPA:
Computer Technician
References

Nicole Jones             nicolejones266@gmail.com

Patricia Finley          acf@gmail.com

Shelia Stevens         sheluv@comcast.net

Skills

Analytical Skills: As a computer tech I've learned to solve issues that might not have a clear solution, by experimentation, and use trial and error.

Communication: I ask questions and listen to my customers in order to find out their issues with their PC. I explain the problem I find to them in a clear and understandable way, giving them the option for repair or replacement.

IT Skills: I use diagnostic tools to assess or monitor computer systems.

Dexterity: I use my hands to manipulate objects within the computer.

Troubleshooting: Computer repair techs diagnose, repair and test computer problems as they arise.

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78Average

Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • National Institute of Technology
  • National Institute of Technology
Job Titles Held:
  • Computer Tech
  • Computer Tech
  • Team Supervisor of 11 - IS Inventory Control Specialist
Degrees
  • Diploma
  • Certificate Diploma

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