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Computer Tech. Resume Example

Resume Score: 85%

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COMPUTER TECH.
Executive Profile

While attending Seminole State College for my economics and business degree. I currently work at Immerge marketing firm as the lead manager of all natural gas for Orlando and business to business sales. I manage a team of business executives from 5-20 employees at a time. From hand picking them for my team to office and field training by example. Teaching the skills needed for basic accounting, financing, sales, and business development. On a daily basis i run meetings of the whole office and making sure the new employee's adjust and feel comfortable. As third in charge of the office I also handle most of the paper work and sending of documents to the corporate office. When I'm not training new employees I am in the field personally meeting with business owners discussing how our company's product and financially advising executives on how to help lower their natural gas cost.

Skill Highlights
  • •Highly skilled computer operator (word, excel, power point, spread
  • Sheet, Dreamweaver, Photoshop, typing)
  • Worked as a IT assistant for 5 months without pay Designed many websites for small projects
  • Trained in advanced computer skills for over 2 years
  • I have always stayed busy playing sports or working on my academics
  • Project management
  • Customer-oriented
  • Business operations organization
  • Well oriented
  • Great time management
  • Socially sound (volunteered as a counselor)
  • Fast and logical worker
  • Great communication skills
  • Coached many kids working as a counselor
  • Attended many military schools and programs
  • Volunteered in many places cumulating over 567 hours of community service
  • Client account management
  • Budgeting expertise
  • Employee relations
  • Market research and analysis
Core Accomplishments

Administration 

  • Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
  • Customer Service
  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Accounting Skills 

  • Operated computers programmed with accounting software to record, store, and analyze information.

Customer Service 

  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Data Organization 

  • Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.

Marketing  

  • Co-launched the Tiger natural gas marketing campaign, which led to a 100% increase in sales.
  • Promoted from Account manager to Lead manager after first month of employment.
  • Hired, trained and managed a team of 10 successful Account managers.
  • Launched plans and new training that helped increase customer base.
  • Handled the highest volume account in assigned territory.

Process Improvement 

  • Created new departmental procedures manual.
  • Assessed organizational training needs.

Research 

  • Investigated and analyzed client complaints to identify and resolve issues.

Sales 

  • Established at least 52 new accounts in least 3 months through successful client development.
  • Created strategies to develop and expand existing customer sales, resulting in a 40% increase in annual sales.
  • Ranked as a top performer, averaging 50% above sales quota each month.

Scheduling 

  • Managed daily schedules and sales leads for all Account and lead managers.

Staff Development: 

  • Launched well-received program of professional development courses for all staff.
  • Mentored and coached employees resulting in a 75% increase in productivity.
  • Formally recognized for excellence achieved in financial analysis, budgeting and forecasting.

Scheduling 

  • Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.

Training 

  • Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
Professional Experience
Computer Tech.02/2013 to 05/2015Staples Inc.orlando, FL

Described use and operation of merchandise to customers.

Received and processed cash and credit payments for in-store purchases.

Exceeded targeted sales goals by 35%.

Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

Shared product knowledge with customers while making personal recommendations.

Demonstrated that customers come first by serving them with a sense of urgency.

Worked as a team member to provide the highest level of service to customers.

Maintained friendly and professional customer interactions.

Verified that all merchandising standards were maintained on a daily basis.

Education
Currently Attending for AA in Economics and Business: Economics and Business 2017Seminole State College Lake Mary, FL, Seminole

For my high school from 11th grade and up I attended Military academies such as Melbourne Air Force Academy since at the time my interest was to join the military. Then starting the summer of 2012 I started a military academy located on the Jacksonville Army Base. The academy was 6 months long in which I only went home twice. I became an Ambassador for the academy traveling all over Florida representing the school and helping locals with leading community service trips more than once a week. Earning myself well over 500 in total. I also became dual enrolled at Saint John River State College Taking classes from the college air force coronel. I received A's in both classes. During the duration of the six months I was also on the A Drill Team Armed Exhibition Team. We traveled competing and presenting arms for the Veterans Day parade and various events and funerals. I graduated a year ahead of my high school class with full honors and went on to start college at Seminole State College a year before my class. This is where I currently attend for my AA in Economics and Business.

Skills
  • Driving sales
  • Building team momentum
  • Patient
  • Hard worker
  • I'm someone to bounce ideas off of or just talk to i love to listen.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Staples Inc.

School Attended

  • Seminole State College

Job Titles Held:

  • Computer Tech.

Degrees

  • Currently Attending for AA in Economics and Business : Economics and Business 2017

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