LiveCareer-Resume

color curl concierge resume example with 9+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Committed Color & Curl Concierge with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and reliable with a team-building mentality. Military Spouse with cultural sensitivity and adaptability. Earned 36 credits in Business Management. Highly eager to grow within the company. Involved with multiple nonprofits and community organizations. Have gaps in employment due to being a military spouse but filled most of that time with volunteer opportunities within the local communities.

Skills
  • Team Building and Leadership
  • Sales Strategies & Plans
  • Friendly, Positive Attitude
  • Negotiation and Conflict Resolution
  • Payroll Management
  • Inventory Management
  • Store Operations Oversight
  • Multitasking and Organization
  • Documentation and Reporting
  • Revenue Forecasting
  • Sales Tracking
  • Assignment Delegation
  • Policy Development and Enforcement
  • Originality and Creativity
  • Store Merchandising
  • Cash Management
  • Employee Supervision and Motivation
  • Decision Making
  • Budget Control
  • Focus and Follow-Through
  • Customer Relationship Management
Experience
10/2020 to Current Color & Curl Concierge Benchmark Hospitality | Saint Pete Beach, FL,
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered incoming telephone calls to provide store, product, and service information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Attended Vendor training biweekly & educated team members
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Assisted with payroll when requested
  • Tracked inventory by doing correction counts
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Adhered to company initiatives and achieved established goals.
  • Obtained snacks & goody bags for customers during special events to keep customer relations positive
  • Organized Sock Drive for a local Women's Shelter, and Christmas drive for Military Kids within the store to push community efforts and involvement.
01/2019 to Current Event Chairperson HDSA | City, STATE,
  • Successfully coordinated and raised over $50,000 to date
  • Communicated regularly with volunteers, assisting with issues and questions.
  • Developed and managed volunteer recognition, engagement and retention practices.
  • Maintained up-to-date volunteer calendar coordinating scheduling and staff availability.
  • Planned and coordinated resourcing, staffing and venue acquisition for fundraising events.
  • Created online fundraising campaigns using social media platforms with insightful content designed to highlight organizational objectives and attract givers.
  • Coordinated with prospective donors to receive corporate sponsorships and initiate matching gift campaigns to achieve funding goals.
  • Established and deepened partnerships with different groups and businesses to enhance marketing effectiveness and strengthen funding streams.
  • Managed fundraising communications, media interviews, press releases and media kits.
02/2015 to 05/2019 Online Boutique Owner Owner | City, STATE,
  • Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
  • Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
  • Optimized website, email campaigns and social media channels for SEO and usability.
  • Kept records for production, inventory, income and expenses.
  • Determined pricing for products or services based on costs and competition.
  • Set pricing structures according to market analytics and emerging trends.
  • Resolved customer concerns and answered questions quickly to maximize satisfaction.
  • Uploaded photos, videos or images to online storefronts or other shopping websites.
  • Filled customer orders by packaging items & shipping items.
  • Created, managed and automated orders and invoices using order management and invoicing software.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
07/2013 to 08/2016 Cosmetologist The Hair Place Salon & Spa | City, STATE,
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Assisted with basic bookkeeping, filing and maintaining clients' records.
  • Met with customers to discuss style preferences and special requirements before treatment.
  • Designed cleaning schedules and organizational systems for treatment and sales areas.
  • Performed rejuvenation techniques on all types of skin and hair.
  • Ordered, displayed and maintained supplies.
  • Trained or supervised other hairstylists, hairdressers and assistants.
  • Demonstrated and sold hair care products and cosmetics.
Education and Training
Expected in 03/2013 to to | Cosmetology Empire Beauty School, Florence, GPA:

Dual Licensed in Ohio & Wisconsin

Expected in 05/2002 to to High School Diploma | Ripley-Union-Lewis-Huntington High School, Ripley, OH GPA:

Served 2 years on Ohio DECA, a group recognized all over the United States for preparing leaders and entrepreneurs in marketing, finance, hospitality, and management in high schools. Graduated with a Marketing Certification.

Expected in to to | Business Management American Public University System, Charles Town, WV GPA:

Earned 36 credits toward a Bachelor's Degree

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Resume Overview

School Attended

  • Empire Beauty School
  • Ripley-Union-Lewis-Huntington High School
  • American Public University System

Job Titles Held:

  • Color & Curl Concierge
  • Event Chairperson
  • Online Boutique Owner
  • Cosmetologist

Degrees

  • High School Diploma
  • Some College (No Degree)

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