Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service. Offering progressively responsible sales experience with industry companies. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering top-notch experiences in every interaction.
Skills
Sales trends
Stocking and replenishing
Excellent people skills
Problem-solving skills
Product promotions
Merchandising understanding
Exceptional customer service
Shipment processing
Multi-tasking strength
Professional demeanor
Education
Sunstate AcademyFort Myers, FLExpected in 06/2020 ā āMassage Therapy And Esthetic License:Spa Therapies - GPA:
North Port High SchoolNorth Port, FLExpected in 05/2018 ā āHigh School Diploma: - GPA:
Work History
Aaron's, Inc - Color and Curl Concierge Hazleton, PA, 03/2021 - Current
Helped customers complete purchases, locate items and join reward programs.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Used POS system to process sales, returns, online orders and gift card activations.
Informed customers of current store promotions to encourage additional sales purchases.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean sales floor and straightened and faced merchandise.
Opened and closed store independently and prepared nightly bank drop for manager.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Answered questions about store policies and addressed customer concerns.
Greeted customers and helped with product questions, selections and purchases, including in-store and e-service transactions.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Cvs Health - Sales Associate Louisville, KY, 09/2020 - Current
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Engaged with customers to effectively build rapport and lasting relationships.
Solved customer challenges by offering relevant products and services.
Processed product returns and assisted customers with other selections.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Achieved perfect attendance and on-time record.
Tracked stock using company inventory management software.
Maintained customer satisfaction with quick and professional handling of product returns.
Maintained records related to sales, returns and inventory availability.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Increased sales by offering advice on purchases and promoting additional products.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Developed, marketed and sold full range of products and support services.
Walgreens - Beauty Consultant City, STATE, 09/2020 - 03/2021
Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
Processed payments, entering sales in register for prompt customer service.
Maintained counter and display areas for cleanliness and organization.
Met sales goals, supporting organizational health through consistent and reliable service.
Developed community reputation through commitment to customer satisfaction and strong client relationships.
Promoted additional products and services to increase sales numbers and revenue with diverse selection.
Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
Assessed customer hair texture, treatment history and desired outcome to determine services required.
Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
Identified client needs and recommended products based on preferences and requirements.
Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Recommended specific hair and beauty products to meet individual customer needs.
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