Experienced Personal Assistant successful at minimizing hassles and alleviating client concerns by effectively coordinating schedules, planning events, running errands and handling childcare and household tasks.
Exceptional customer service
Thrives under pressure
Proper phone etiquette
Meticulous attention to detail
Professional and mature
Excellent communication skills
Articulate and well-spoken
Personable and approachable
Organized and detailed
78 WPM typing speed
Microsoft Office proficiency
Advanced computer skills
Education and Training
SUNY BroomeAssociate of Arts: AnthropologyBinghamton NY, NY, USA
Dream School2014GEDNew York, NY, USA
Top of the class
ApothekeJanuary 2017 to April 2017Coat Check New York, NY
Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections.
Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors.
Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
Effectively handled customer complaints and special requests.
Provided prompt, efficient, friendly, and quality service at all times.
Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws.
Effectively and calmly resolved situations with intoxicated guests.
Immediately informed supervisors of any problems or unusual situations and took appropriate action.
Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests.
Assessed guest demeanor and identified when to call behavior to attention of a bouncer.
Greeted newly seated guests in a friendly and timely manner.
JabberwockSeptember 2015 to October 2015Cashier/Stock Binghamton, NY
Greeted customers in a timely fashion while quickly determining their needs.
Described use and operation of merchandise to customers.
Recommended merchandise to customers based on their needs and preferences.
Received and processed cash and credit payments for in-store purchases.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Responded to customer questions and requests in a prompt and efficient manner.
Contacted other store locations to determine merchandise availability.
Engaged with customers in a sincere and friendly manner.
Shared product knowledge with customers while making personal recommendations.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Worked as a team member to provide the highest level of service to customers.
Built relationships with customers to increase likelihood of repeat business.
Maintained friendly and professional customer interactions.
CityGritJanuary 2014 to April 2014Stocker, Put Gift Baskets Together New York, NY
Assisted in maintaining preparation and service areas in a sanitary condition
Checked the quantity and quality of received productsUsed item Numbers to properly stock warehouse.
Moved freight, stock and other materials to and from storage and production areas and loading docks.
Received and correctly processed both written and verbal instructions, prints and work orders.
Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
Assessed work for errors or compliance issues and made corrections and modifications when necessary.
NYC Skate TruckJune 2013 to August 2013Skate Instructor, Cashier/Sales, Assistant to the Manager New York, NY
Taught a range of sport-specific skills in a clear, safe manner.
Maintained thorough knowledge of all rules, game procedures, coaching techniques and current trends in roller skating.
Worked as a team member performing cashier duties, product assistance and cleaning.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Described product to customers and accurately explained details and care of merchandise.
Communicated with vendors regarding back order availability, future inventory and special orders.
Answered product questions with up-to-date knowledge of sales and store promotions.
Cross-trained and provided back-up for other customer service representatives when needed.
Computed accurate sales prices for purchase transactions.
New York International Fringe FestivalJuly 2012 to August 2012Stage Hand New York, NY
Coordinated materials backstage for plays in the festival.
Strike sets after performances.
Preparing and cleaning the theater before and after performances.
Collaborated with the director, an ensemble of actors, and crew members.