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CO-OP intern Resume Example

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CO-OP INTERN
Professional Profile
High-Achieving Communications specialist focused professional with an BA and AA degree, combined with 5+ years of business communication skills in diverse industries and environments.
·     Strong knowledge of computer software programs, business communications, with the ability to motivate and maximize performance.
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 ·   Reputable for Account management and customer support
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·    Background includes extensive training and one-on-one coaching to develop skills, as well as strengths in Data entry, Operations and public relations. 
Professional Experience
CO-OP internAug 2016 to Apr 2017
Company Name － City, State
Succeeded in managing City of Cincinnati accounts, residential property documents, Increased daily property service orders for water quality treatments. Maintained account operations for Alexandria Renew Enterprises and Lexington-Fayette Urban County Government waste water services
·   Oversaw all property owners receive billing statements.
·   Arranged residential property transfers from County Auditors and Clerk of Courts for 10,000+ accounts.
·    Designed project spreadsheets through Microsoft excel and other software programs.
·  Accomplished projects ahead of schedule
. Scanned documents and loaded information into database
Sales/Guest Services Nov 2013 to Aug 2014
Company Name － City, State
Helping customers with any questions or concerns regarding company, products, assisted with daily operations such as order processing for contractors. Contribute to special projects and help coordinate activities with other store departments.
  • Assist managers with incoming inventory and correctly assembled and maintained store displays for sale.
  • Assist with loading company products into customer vehicles following safety procedures.
  • Generated highly successful sales and store volume by performing quality and friendly service.
  • Enabled faster and more complete resolution of product issues by developing action plans for improvement.
Sales associateJun 2012 to May 2013
Company Name － City, State
Played key role in assisting customers with choosing the right shoe brand that reflected personal style, maintained established merchandising standards including sales, and product and promotional display.
  • Maintained constant presence on the sales floor to address customers' needs.
  • Sign customers up for marketing lists and inform for upcoming promotions and events.
  • Approached browsing customers and initiate conversations to determine buying preferences.
Customer Service AssociateNov 2011 to May 2012
Company Name － City, State
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Prepared promotions by rearranging stock, adding signage, and retagging merchandise.
  • Recommended, selected and helped locate and obtain out of stock products based on customer requests.
  • Managed order processing of company products for customer shipping and receiving.
  • Generated sales and inventory reports in various databases with data from variety of sources.
  • Prevented store losses using awareness, attention to detail and integrity.
Education & Certification
Bachelor of Arts, Communications2017University of Cincinnati － City, State, United states
Graduated Magna Cum Laude
  • Recipient of Ohio war orphans scholarship
Associate of Arts, Liberal arts2015University of Cincinnati, Blue ash College － City, State, United States
Community Service
The Christ Hospital, Cincinnati, Ohio — February 2017-April 2017
Volunteer Services, Oncology, Assistant
  • Work with the staff to ensure that medical files are properly placed in their databases.
  • Assisted patients with day to day activities such as grooming, walking, and activities.
  • Managed a clean work environment, stocked medical utilities.
  • Utilized strong assessment skills to determine necessary patient care.
Professional Skills
Computer Technology Skills: Proficient with Microsoft Word, Excel, PowerPoint, Onbase by Hyland: Content Software Management, Spreadsheets, Data Entry, Email.
Core Strengths: Writing/Editing, Strategic/Tactical planning, Operations Assistance, Analytical skills, Time Management, Business merchandising and marketing.
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Resume Overview

School Attended

  • University of Cincinnati
  • University of Cincinnati, Blue ash College

Job Titles Held:

  • CO-OP intern
  • Sales/Guest Services
  • Sales associate
  • Customer Service Associate

Degrees

  • Bachelor of Arts , Communications 2017
    Associate of Arts , Liberal arts 2015

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