CO OP Intern Resume Example City Of Cincinnati

CO-OP INTERN

Professional Profile

High-Achieving Communications specialist focused professional with an BA and AA degree, combined with 5+ years of business communication skills in diverse industries and environments.

· Strong knowledge of computer software programs, business communications, with the ability to motivate and maximize performance.

· Reputable for Account management and customer support

· Background includes extensive training and one-on-one coaching to develop skills, as well as strengths in Data entry, Operations and public relations.

Professional Experience

CO-OP intern Aug 2016 to Apr 2017
City of Cincinnati － Cincinnati, Ohio

Succeeded in managing City of Cincinnati accounts, residential property documents, Increased daily property service orders for water quality treatments. Maintained account operations for Alexandria Renew Enterprises and Lexington-Fayette Urban County Government waste water services

· Oversaw all property owners receive billing statements.

· Arranged residential property transfers from County Auditors and Clerk of Courts for 10,000+ accounts.

· Designed project spreadsheets through Microsoft excel and other software programs.

· Accomplished projects ahead of schedule

. Scanned documents and loaded information into database

Sales/Guest Services Nov 2013 to Aug 2014
Menards － Cincinnati, Ohio

Helping customers with any questions or concerns regarding company, products, assisted with daily operations such as order processing for contractors. Contribute to special projects and help coordinate activities with other store departments.

Assist managers with incoming inventory and correctly assembled and maintained store displays for sale.
Assist with loading company products into customer vehicles following safety procedures.
Generated highly successful sales and store volume by performing quality and friendly service.
Enabled faster and more complete resolution of product issues by developing action plans for improvement.

Sales associate Jun 2012 to May 2013
DSW shoe Warehouse － Cincinnati, Ohio

Played key role in assisting customers with choosing the right shoe brand that reflected personal style, maintained established merchandising standards including sales, and product and promotional display.

Maintained constant presence on the sales floor to address customers' needs.
Sign customers up for marketing lists and inform for upcoming promotions and events.
Approached browsing customers and initiate conversations to determine buying preferences.

Customer Service Associate Nov 2011 to May 2012
The Home Depot － Cincinnati, Ohio

Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Prepared promotions by rearranging stock, adding signage, and retagging merchandise.

Recommended, selected and helped locate and obtain out of stock products based on customer requests.
Managed order processing of company products for customer shipping and receiving.
Generated sales and inventory reports in various databases with data from variety of sources.
Prevented store losses using awareness, attention to detail and integrity.

Education & Certification

Bachelor of Arts, Communications 2017 University of Cincinnati － Cincinnati, Ohio, United states

Graduated Magna Cum Laude

Recipient of Ohio war orphans scholarship

Associate of Arts, Liberal arts 2015 University of Cincinnati, Blue ash College － Cincinnati, Ohio, United States

Community Service

The Christ Hospital, Cincinnati, Ohio — February 2017-April 2017

Volunteer Services, Oncology, Assistant

Work with the staff to ensure that medical files are properly placed in their databases.
Assisted patients with day to day activities such as grooming, walking, and activities.
Managed a clean work environment, stocked medical utilities.
Utilized strong assessment skills to determine necessary patient care.

Professional Skills

Computer Technology Skills: Proficient with Microsoft Word, Excel, PowerPoint, Onbase by Hyland: Content Software Management, Spreadsheets, Data Entry, Email.

Core Strengths: Writing/Editing, Strategic/Tactical planning, Operations Assistance, Analytical skills, Time Management, Business merchandising and marketing.

Resume Overview

Companies Worked For:

City of Cincinnati
Menards
DSW shoe Warehouse
The Home Depot

School Attended

University of Cincinnati
University of Cincinnati, Blue ash College

Job Titles Held:

CO-OP intern
Sales/Guest Services
Sales associate
Customer Service Associate

Degrees

Bachelor of Arts , Communications 2017
Associate of Arts , Liberal arts 2015

CO-OP intern Resume Example

Resume Score: 100%

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