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Cna Certified Med Aide Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Team-oriented and skilled in training students and new hires on policies and procedures. Hardworking and reliable employee with strong ability of task at hand. Highly organized, proactive and punctual with team-oriented mentality. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Detail-oriented Environmental Service Aide with extensive understanding of sanitation and infection control techniques. Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision.

Skills
  • HIPAA
  • Therapeutic phlebotomy
  • Sharps disposal
  • Stress management
  • Medical records maintenance
  • Manual and finger dexterity
  • Proper storage procedures
  • Tracking specimens
  • Biohazard waste disposal
  • Sanitation and sterilization
  • Donor screening
  • Drawing blood
  • Data entry
  • Relationship development
  • Customer service
  • Team management
  • Organization
  • Planning and coordination
  • Communications
  • Team building
Education and Training
Des Moines Area Community College Ankeny, IA Expected in 05/2008 Associate of Arts : Associates - GPA :
Iowa Valley Community College - Marshalltown Community College Marshalltown, IA Expected in 05/2015 Associate of Science : Medical Assisting - GPA :
Certifications
  • ServSafe
  • First Aid/CPR
  • Certified Medication Aide
  • Child/adult abuse
  • CNA
  • Advanced CNA
  • Medical Assistant-diploma
Experience
Crossover Health - CNA/Certified Med. Aide
Detroit, MI, 10/2017 - 06/2020
  • Improved customer satisfaction by finding creative solutions to problems.
  • Handled all delegated tasks, including medications.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned reputation for good attendance and hard work.
  • Maintained updated information knowledge through CE solutions.
  • Answered calls from tenants family/doctors office to answer customer questions.
  • Recognized by management for providing exceptional customer service.
Applebee's Neighborhood Grill - Waitress/Bartender
City, STATE, 04/2013 - 01/2019
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Increased sales of key menu items through effective upselling.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Lifeserve Blood Center - Phlebotomist
City, STATE, 05/2015 - 05/2017
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Built trust and minimized patient discomfort during phlebotomy procedures.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Labeled blood vials with critical information like time of collection, date, and patient name.
  • Screened prospective donors by conducting interviews, obtaining medical histories, and measuring vital signs.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Verified collection orders and communicated discrepancies to nurses.
  • Interviewed patients and analyzed and documented medical records to update and file documents.
  • Maintained fully-stocked phlebotomy cart, carrier, and station.
References

Ashley Bond former employee. Cell phone number (641)4854013

Jill Beer Card former manager. Cell phone (319)8230534

Doug Chaloupek former boss. Work number (641)753-7755

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Resume Overview

School Attended
  • Des Moines Area Community College
  • Iowa Valley Community College - Marshalltown Community College
Job Titles Held:
  • CNA/Certified Med. Aide
  • Waitress/Bartender
  • Phlebotomist
Degrees
  • Associate of Arts
  • Associate of Science

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