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cna resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Knowledgeable and compassionate Nursing staff member with 3+ years of nursing assistant experience. Diligent about serving all areas of patient medical and personal needs. Focused on delivering high-quality care to individuals of all backgrounds while protecting patient safety and promoting satisfaction with facility services. I am willing and able to learn new skills and jobs. I enjoy learning new things and giving help where it's needed.

Skills
  • General housekeeping ability
  • Performing patient intakes
  • Grooming and bathing assistance
  • Collecting vital signs
  • Monitoring fluids
  • Infection control procedures
  • Able to lift 50 pounds
  • Organization
  • Customer service
Experience
CNA, 10/2016 to Current
Five Points HealthcareJacksonville, FL,
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Assisted in changing from paper charting to Point Click Care for medical recordkeeping, keeping detailed records before, during and after switch.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Cleaned and sterilized lifting and ADL equipment to reduce risk of patient infection and contamination.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Cashier, 07/2014 to 06/2016
Solar 4 America Ice San JoseSan Jose, CA,
  • Processed returned items in accordance with store policy.
  • Read weekly sales inserts and monitored price changes.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Trained new employees in cashiering procedures, offering assistance in resolving all customer issues.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Server, 08/2013 to 08/2014
Aparium Hotel GroupDes Moines, IA,
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Served an average of 30 patrons daily at Pizza Hut with exceptional service.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Promoted desserts, appetizers and specialty drinks.
  • Partnered with team members to efficiently serve food and beverages.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Cashier, 08/2012 to 08/2013
Solar 4 America Ice San JoseSan Jose, CA,
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Resolved issues regarding customer complaints and escalated worsening concerns to the frontline supervisor for remediation.
  • Inspected items for damage and obtained replacements for customers.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Education and Training
High School Diploma: , Expected in 07/2012
Norwood-Norfolk School - Norwood, NY
GPA:

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Resume Overview

School Attended

  • Norwood-Norfolk School

Job Titles Held:

  • CNA
  • Cashier
  • Server
  • Cashier

Degrees

  • High School Diploma

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