CNA Resume Example Massena Rehabilitation And Nursing Center

CNA

Summary

Knowledgeable and compassionate Nursing staff member with 3+ years of nursing assistant experience. Diligent about serving all areas of patient medical and personal needs. Focused on delivering high-quality care to individuals of all backgrounds while protecting patient safety and promoting satisfaction with facility services. I am willing and able to learn new skills and jobs. I enjoy learning new things and giving help where it's needed.

Skills

General housekeeping ability
Performing patient intakes
Grooming and bathing assistance
Collecting vital signs
Monitoring fluids

Infection control procedures
Able to lift 50 pounds
Organization
Customer service

Experience

Massena Rehabilitation and Nursing CenterMassena, NYCNA10/2016 to Current

Exhibited compassionate care and communication regarding issues surrounding death and dying.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Assisted in changing from paper charting to Point Click Care for medical recordkeeping, keeping detailed records before, during and after switch.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Cleaned and sterilized lifting and ADL equipment to reduce risk of patient infection and contamination.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

WalmartMassena, NYCashier07/2014 to 06/2016

Processed returned items in accordance with store policy.
Read weekly sales inserts and monitored price changes.
Assisted with purchases, locating items and signing up for rewardsprograms.
Helped customers find specific products, answered questions and offered advice.
Trained new employees in cashiering procedures, offering assistance in resolving all customer issues.
Processed customer payments quickly and returned exact change and receipts.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Learned roles of other departments to provide coverage and keep store operational.
Trained new team members in cash register operation, stock procedures and customer service.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.

Pizza HutMassena, NYServer08/2013 to 08/2014

Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Operated POS terminals to input orders, split bills and calculate totals.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Served an average of 30 patrons daily at Pizza Hut with exceptional service.
Managed closing duties, including restocking items and reconciling cash drawer.
Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Promoted desserts, appetizers and specialty drinks.
Partnered with team members to efficiently serve food and beverages.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

BJ's Wholesale Club Inc.Massena, NYCashier08/2012 to 08/2013

Properly verified customer identification for alcohol or tobacco purchases.
Welcomed customers, offering assistance to help find necessary store items.
Resolved issues regarding customer complaints and escalated worsening concerns to the frontline supervisor for remediation.
Inspected items for damage and obtained replacements for customers.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Worked closely with front-end staff to assist customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Trained new team members in cash register operation, stock procedures and customer service.
Learned roles of other departments to provide coverage and keep store operational.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.

Education and Training

High School Diploma07/2012Norwood-Norfolk School, Norwood, NY

Resume Overview

Companies Worked For:

Massena Rehabilitation and Nursing Center
Walmart
Pizza Hut
BJ's Wholesale Club Inc.

School Attended

Norwood-Norfolk School

Job Titles Held:

CNA
Cashier
Server

Degrees

High School Diploma 07/2012

CNA Resume Example

Resume Score: 80%

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