I am a skilled Clinical Systems Analyst with 24 years of healthcare experience in a variety of positions including customer service, surgical services support, women services support, and healthcare IT. I have a great understanding for electronic health records and HMIS. I have excellent time management and organizational skills. I am experienced and knowledgeable of clinical applications and life cycles. I have surgical services build, inventory control, and maintenance experience. I have supported multiple clinical applications while maintaining integrity within the department. I strive for teamwork and enforce standardization. I am competent and resourceful in health information systems such as Cerner Millenium, Midas+ Care Management, and McKesson applications. Well rounded clinical IT application support, experienced with medical terminology, experienced with working with IT Staff
in a team environment, strong ability to establish working relationships, ability to maintain good relationships with customers, experienced in finishing tasks in a timely manner, competent with effective verbal and written communication, excellent analytical skills, experienced to maintain enterprise application systems, experience with enterprise application projects, effective time management, web-based application experience, technical experience, extensive end-user knowledge and experience, strong ability to resolve issues quickly and professionally, thorough understanding of a clinical environment and HMIS Life Cycles, working well under pressure to meet deadlines, multitasking under stressful situations, ability to test and perform routine interface checks, strong organizational skills, strong understanding of network communications, proficient in test and production environments, highly skilled in surgical services applications and processes, experienced with charge and item file masters, strong understanding of supply chain processes, inventory control
January 2003 to October 2008
VALLEY HEALTH SYSTEMLas Vegas, NVClinical Systems Analyst
Multiple Clinical IT Application Support, Database Analysis, Database Maintenance, Electronic Medical Records Implementation, End User Security, Implementation, Conversion, Build, System Testing, Reporting, Ticket System, Trouble-Shooting Documentation, Escalate Tickets to Tier 2 and Tier 3 Support, System Notifications, Liaison, Audits, Remote Support, Medical Devices, Hand Held Devices, Scanners, Go Live Support, Command Center, Conference Calls, Webinars, Super User, Trainer, Spreadsheets, Clinical Terminology, Clinical Equipment, Communication, Enterprise Systems, Effective Communication (Analytical/Technical), On-Call Rotation, Provided On-Going Clinical Application Training as Needed or Required.
SUMMERLIN HOSPITAL MEDICAL CENTERLas Vegas, NVClinical System Coordinator
Surgery System Conversion and Implementation (Orbit, McKesson PHS/HSM, HSS, PMM), Interfaces, Testing, System Build, Surgery Charges, Charge Reconciliation, Security Maintenance, Database Maintenance, Surgery Scheduler Lead, Case Load Balancing, Identify Surgical Services Revenue Opportunities and Expense Reduction, Surgeon Block Time Utilization, Update Surgeon Preference Cards, Create and Maintain Surgery System Documentation, Department Statistics, Surgical Implant Log and Reporting, Surgeon Privileges, Training New Staff, Establish working relationships with the following: Physicians, Physician Offices, Materials Management, Central Business Office, Medical Records, Nurse Auditor, Facility CEO/COO/CNO/CFO, Nurses, and Vendors.
Data Analysis, Report Analysis, Meetings, Webinars, Conference Calls, Paper Documentation Storage, Assisted with CDM/PMM Project.
September 2001 to January 2003
SUMMERLIN HOSPITAL MEDICAL CENTERLas Vegas, NVSurgery Scheduler
Schedule Surgeries Daily, Statistics, Surgery Charges, Organize Surgery Scheduling Office Process, Prepared Excel Reports, Graphs, Journal, Document Surgery Procedures, Identify Surgeon Block Adjustments, Establish and Maintain Working Relationships with Surgeons and their Office Staff, Vendors, Train New Staff, Order Department Supplies, Updated Surgeon Preference Cards in Excel.
Grand Canyon University Scottsdale, AZHealth Care Administration Bachelors of ScienceHealth Care Administration
College of Southern Nevada Las Vegas, NV
Aims Community College Greeley, COCOMPUTER TECHNOLOGY, DESIGN EMPHASIS AAS DEGREECOMPUTER TECHNOLOGY, DESIGN EMPHASIS