• Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Client Service Representative
Please provide a type of job or location to search!
SEARCH

Client Service Representative Resume Example

Love this resume?Build Your Own Now
TZ
CLIENT SERVICE REPRESENTATIVE
Summary

I am applying for Animal Care Assistant at Irondequoit Animal Hospital. I am a responsible and dedicated animal lover (canines, felines, reptiles, amphibians, small animals, avian, marsupials...you name it). I have a history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. I am interested in continuing to work directly with animals to gain more knowledge and experience in the veterinary field.

Skills
  • Service Recommendations
  • Client Service
  • HIPAA Compliance
  • Customer Billing
  • Communication Principles
  • Follow Company Standards
  • Handle Customer Complaints
  • Communicate with Customers
  • Train Employees
  • Keep Records of Customer Interaction
  • Create Solutions to Problems
  • Product Comprehension
  • Animal Caretaker
  • Cleaning
  • Exercising and Playing
  • Food Preparation
  • Medication Administration
  • Pet Handling
  • Due Diligence
  • Laundry
  • Animal Health
  • Health Checks
  • Proficient in Microsoft Word, Outlook, Avimark, AllyDVM
Experience
Elliot Health System | Remote Or Manchester , NHClient Service Representative07/2018 - Current
  • Balanced needs of multiple clients and their pets by using proactive customer service skills and displaying compassion in a fast-paced hospital environment.
  • Managed and updated physical and digital client account information to keep records accurate and current.
  • Greeted incoming clients and patients to provide immediate, friendly and knowledgeable service.
  • Delivered high level of service to clients to both maintain and extend relationships for future business opportunities.
  • Built sustainable client relationships based on trust by applying excellent communication and interpersonal skills.
  • Promoted client satisfaction by relaying questions and concerns to DVM's, veterinary technicians, receptionists, and hospital management.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Consulted with clients regarding appointments, medication, and health concerns.
  • Engaged customers with proactive strategies to understand needs and develop successful solutions.
  • Scheduled appointments for patients based off doctor availability and patient-specific accommodations
  • Processed customer account changes using Avimark, AllyDVM, as well as online pet pharmacies.
  • Documented conversations with customers to track requests, problems and solutions.
City Of Lewisville | Lewisville , TXPet Sitter01/2016 - Current
  • Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
  • Picked up and dropped off animals to coordinate comprehensive, door-to-door service for regular customers.
  • Monitored medication administration as directed by pet owners and their veterinarian.
  • Provided seamless communication to inform pet owners of visits and pet status.
  • Performed scheduled walks and activities with pets.
  • Offered animals ample exercise opportunities through walks and play activities.
  • Delivered consistent customer service to pet owners, effectively increasing repeat business 100%.
  • Monitored animals during group play sessions, checking for signs of aggressive or fearful behavior and to prevent biting among dogs.
  • Walked animals outside for potty breaks the instructed number of times per visit to avoid accidents in client's homes, on the animal's bedding and inside their crates .
  • Observed animals and conducted examinations to identify any signs of injury or illness.
  • Promoted optimal care by feeding and watering every animal on regular schedule.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Removed animal waste from yards, crates and exercise areas, placing in trash receptacles.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals (canines, felines, small animals and reptiles).
  • Applied ointments and other medication to treat eyes, skin and other body parts.
  • Treated basic wellness issues such as superficial wounds and called in veterinarian assistance (with owner consent) for more complex concerns.
Schwan's Company | Olathe , KSAnimal Care Specialist06/2017 - 02/2018
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Ensured that reptile and small animal enclosures were sanitized daily.
  • Prepared meals for each animal according to their dietary needs.
  • Applied knowledge of animal husbandry to meet livestock needs and minimize disease risk.
  • Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Assisted customers efficiently and guaranteed satisfaction.
  • Applied ample background knowledge of products while helping customers and advising them on what to purchase to best care for their pets.
  • Educated individuals on specific species' care (including layout of exotic reptile enclosures, dietary restrictions, temperature and humidity of said species' environment, and products to buy).
Wegmans | City , STATECounter Service Pizza Maker05/2015 - 11/2017
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Verified orders and bagged items for easy transport.
  • Prepared large batches of fried food, pizza orders, and raw dough according to standard recipes.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Organized food items on serving trays and in carry-out packages.
  • Monitored and counted food inventory and supplies to reorder on time.
  • Received food orders from individuals and explained offerings.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Complied with company service standards, including inventory and cash control procedures.
  • Reviewed contents on food trays to check receiving complete order.
  • Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
  • Washed, peeled, cut and measured recipe ingredients.
Education and Training
Irondequoit High School | City, StateHigh School Diploma06/2014
  • National Honor Society Member
  • Honor Roll
Monroe Community College | City, StateSome College (No Degree) in Environmental Biology
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

74Average
Resume Strength
  • Formatting
  • Word choice
  • Length
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Irondequoit High School
  • Monroe Community College

Job Titles Held:

  • Client Service Representative
  • Pet Sitter
  • Animal Care Specialist
  • Counter Service Pizza Maker

Degrees

  • High School Diploma
    Some College (No Degree) in Environmental Biology

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Client-Service-Representative-resume-sample

Client Service Representative

Cu*Answers, Inc.

Grand Rapids , MI

Client-Service-Representative/Phlebotomist-resume-sample

Client Service Representative/Phlebotomist

Crossover Health

Atlanta , GA

Client-Service-Representative-(PRN)-resume-sample

Client Service Representative (PRN)

Johnson & Johnson

Malvern , PA

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.